hr ops specialist

The HR Operations Specialist will be in charge within the team of multiple cross-functional activities, he will be versatile in the execution of the tasks to ensure the back-up and the adoption of the rotation with the other members of the team.

Part of its activities could be dedicated to the collect, compilation and analysis of HR data, metrics, and statistics, to support COEs in their decisions and processes.

He is also responsible for monitoring the following activities:

HR Data Analysis:

• Collect, compilation and analysis of HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs.
• Creating HR reporting to meet requestors needs.
• Work with HRIS to perform reconciliations and audits of HR data to ensure data integrity.
• Liaising with the HR Operations office for Governance and synchronization with the different teams to contribute to global strategy of HR Operations & Transformation, simplification and harmonisation of our processes and activities

HR Data Administration:

• Updating the movements (Hiring, mobility and Exits) in HR Tools (workforce management).
• Reporting technical problems identified to the support teams.
• Ensuring good data quality in the HR tools with frequent synchronization with relevant stakeholders.
• Creating HR reporting to meet requestors needs

Employee Requests Management:

• Management of employee requests (back-office).
• Analysis of the received requests and assignment to the relevant HR team for processing.
• Follow up of the execution of the employee's requests.
• Governance and synchronization with the different teams to review requests and anticipate overflow and future actions if necessary.
• Regular reporting of the activity & analysis to take continuous improvement actions

Employee transition management:

• Analysis and management of the various on-boardings, offboarding and renewal movements of employees,
• Manage day to day requests related to the progress of process.
• Audit control for Internals and externals monthly off-boarded.
• Detection of dysfunctions and causes identification with relevant action plans.
• Raising process improvement suggestions to the Process Lead.
• KPIs monitoring and analysis

Qualifications :

• Bac + - English fluent

Min 2 years of experience in the same fieldCompetencies :

• Soft Skills - Analytical reasoning
• Intellectual curiosity
• Teamwork spirit
• Listening & communicating
• Pragmatic thinking
• Proactive organization skills
• Writing and negotiation skills

Active listening and attention to detailTransversal Skills:

• Change & stakeholders management

Collaborative workingTechnical Skills:

• Comfortable with numbers, monitoring KPI indicators with good command of advanced Excel to produce regular reportings
• Comfortable with statistical tools
• Comfortable with HRIS AXA Group Operations – Centre opérationnel d'excellence du Groupe AXA.Chez AXA, notre mission est de donner aux gens les moyens de vivre une vie meilleure. Grâce à l'innovation et à l'exécution, nous devons passer du statut de « Payeur » à un partenaire de confiance dans la vie de nos clients. Les objectifs concrets des activités du groupe sont de créer de la valeur pour l'organisation globale AXA, de collaborer avec le groupe Business Innovation pour encourager l'innovation et intégrer la simplicité et l'autonomisation dans notre contribution à la mission et à la stratégie d'AXA.Présent dans plus de 18 pays, AXA Group Operations est le centre opérationnel d'excellence du Groupe AXA.

Opérant dans les domaines de l'IT (Information Technology), Data & Innovation, Sécurité Informatique, Finance, Procurement, Transformation et Outsourcing, nous accompagnons la stratégie du Groupe :

Devenir une entreprise innovante « Customer driven & Tech-led ».AXA Group Operations MarocPrésente au Maroc depuis 2009, AXA Group Opérations Maroc est une entité d'offshoring.

Avec ses 300 collaborateurs et ses différents centres d'expertise opérant dans les domaines de l'informatique, de la Gestion de projet, de la Finance et des Ressources Humaines, AXA GO Maroc soutient Group Operations dans la réalisation de sa mission.

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