Team Manager Bilingue Franco-Anglophone
il y a 3 semaines
Nous sommes à la recherche d'un(e) Team Manager bilingue (franco-anglophone) pour prendre les rênes de notre équipe dynamique au sein de notre entreprise.Si vous êtes un leader motivé par l'excellence opérationnelle et que vous maîtrisez parfaitement le français et l'anglais, cette opportunité est faite pour vous Responsabilités Principales:Superviser et encadrer une équipe performante, en veillant à l'atteinte des objectifs fixés.Assurer la formation continue et le développement professionnel des membres de l'équipe.Collaborer avec les autres départements pour garantir une communication efficace.Gérer les plannings et s'assurer de la qualité du service client. Qualifications Requises:Bilinguisme complet (français et anglais) à l'oral et à l'écrit.Expérience démontrée en tant que Team Manager, idéalement dans un environnement de centre d'appels.Excellentes compétences en leadership, en résolution de problèmes et en prise de décision.Capacité à motiver et inspirer une équipe vers l'atteinte des objectifs.Ce Que Nous Offrons:Un environnement de travail stimulant, orienté vers l'excellence et la croissance.Des opportunités de développement professionnel et d'avancement.Une culture d'entreprise axée sur l'inclusion et le soutien. Fort de 19 ans d'expérience dans le métier des centres d'appels, de l'Offshoring et de la gestion de la relation client. Marketing Call Center est une entreprise de services avec plus de 500 collaborateurs expérimentés qui gèrent au quotidien des prestations complexes, à forte valeurs ajoutées, pour des clients marocains, français et européens.Nous fournissons chaque jour à nos prestigieux clients un service de qualité, qui répond à l'ensemble de leurs attentes, tout en fournissant le meilleur cadre de travail pour nos agents.
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Commercial anglophone
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Broadway Institute Temps pleinrejoignez notre équipe dynamique et faites carrière dans un environnement américain et stable nous vous offrons : - un salaire attractif - des perspectives d'évolution - une ambiance de travail jeune et dynamique votre mission : - gérer les appels sortants - offrir un service client exceptionnel - effectuer des taches back office - identifier les...
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Project Manager
il y a 2 jours
Rabat, Rabat-Salé-Kénitra, Maroc DXC Technology Maroc Temps pleinJob Description Summary: Leads complex projects across client organizations or business areas Builds and develops relationships Supports delivery leadership in growing business Essential Job Functions: Leads relationships and works with customers to define integration strategies Serves as a liaison for product integration issues to ensure quality customer...
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Foundever is recruiting a Sales Operations Manager
il y a 2 jours
Rabat, Rabat-Salé-Kénitra, Maroc Foundever (ex Sitel Group) Temps pleinTeam Leadership:- Lead and manage a team of sales representatives within a designated territory or market segment. Provide guidance, support, and direction to ensure team cohesion and effectiveness.Sales Strategy Development:- Develop comprehensive sales strategies aligned with the Campaign and market trends. Analyze market data, identify opportunities for...
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Recrutement immédiat
il y a 4 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Guide Mutuelle Solutions Temps pleinNous recrutons des télévendeurs (e) parlants parfaitement le Français ayants une premier expérience en vente mutuelle santé .Vous avez une expérience de 6 mois minimum en télévente MUTUELLE , vous êtes dynamique, motivé(e).-Vous souhaitez évoluer dans un environnement professionnel franco-marocain tout en gagnant de l ́argent avec des primes...
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Esigenza urgente: profilo bilingue italo-francese
il y a 7 jours
Rabat, Rabat-Salé-Kénitra, Maroc Marketing Call Center Temps plein- Assicurare la ricezione alle chiamate in entrata in italiano e francese.- Fornire un servizio clienti eccezionale rispondendo a domande, risolvendo problemi e gestendo le richieste dei clienti.- Raggiungere gli obiettivi fissati dal proprio responsabile di linea.- Collaborare con i team interni per garantire una comunicazione fluida e una risoluzione...
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HR Operations Specialist
il y a 3 semaines
Rabat, Rabat-Salé-Kénitra, Maroc AXA Group Operations Maroc Temps pleinThe HR Operations Specialist will be in charge within the team of multiple cross-functional activities, he/she will be versatile in the execution of the tasks to ensure the back-up and the adoption of the rotation with the other members of the team.He/she is responsible for monitoring the following activities:HR Data Administration: Updating the movements...
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Cloud Security Engineer
il y a 4 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Excel Management Conseil Temps pleinAs a Cloud Security Engineer, you will be responsible for: Act as the local Cloud Broker referent for the operational security activities of the Public Cloud platforms, Know, understand and secure the public cloud environment and context Review security changes on public cloud platform components Liaise with the Security Representative between Cloud Brokers,...
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Front End Developer
il y a 4 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Cnexia tech Temps pleinMain Accountabilities : Help style the APIGEE integrated portal to make it more usable Design and implement an API management landing page to be hosted in the cloud for internal use Build and administer a Drupal content management system (APIGEE suports this thechnology specificly) 5+ years of experience with Front end development & Drupal Content...
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Human Resources
il y a 1 semaine
Rabat, Rabat-Salé-Kénitra, Maroc Hilton Temps pleinA Human Resources & Training Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management.What will I be doing?The Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support...
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MTSB (Minimum Technical Security Baseline) Control Owner Service
il y a 4 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Excel Management Conseil Temps pleinThe MTSB Control Owner service will have strong collaboration and an expertise in customer relation to carry out all responsibilities below:• Monitor control scores and assess deviations: monitor the score of the controls and request action plan in case of deviations/drops are observed (critical settings are one of the key points to follow up),• Follow...
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Safety Project Performance Engineer
il y a 7 jours
Rabat, Rabat-Salé-Kénitra, Maroc ALTEN Maroc Temps pleinJob Description :The Vehicle Safety Program Performance Engineer (PPE) is responsible for managing their assigned vehicle programs to ensure all identified safety functional objectives are achieved on time and within the financial target. They must also ensure the program financials, technical content and required resources are aligned with the program...
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IAM Specialist
il y a 3 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Excel Management Conseil Temps pleinAs an Identity & Access Management Specialist, The Service will be responsible for implementing, maintaining, and enhancing systems and processes related to identity and accessmanagement within the organization.The mission will involve designing, deploying, and managing technical solutions to control and secure access to the company's IT resources.The...
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Controlling Specialist
il y a 3 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Yazaki Morocco Temps pleinMain tasks :Ensure Preparing SKF for finance department and gathering all department SKFs and upload it in the systemSupervise Analyzing the discrepancies between the actual and budgetEnsure Analyzing the results at each month endWeekly forecast & report : Review the forecast result on a weekly basisManage and Develop the team Master's degree in Finance and...
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HR Operations Associate
il y a 2 jours
Rabat, Rabat-Salé-Kénitra, Maroc AXA Group Operations Maroc Temps pleinMissions: Provide support on monthly payroll checks Prepare files for monthly payroll calls and variance analysis Download and store monthly payroll/accounting statements from Payroll system and Sharebox of Payroll provider Assist in monthly lunch voucher calculation Assist in monthly operational reporting and data quality checks Prepare monthly headcount...
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Data Analyst angolphone
il y a 4 semaines
Rabat, Rabat-Salé-Kénitra, Maroc DXC Technology Maroc Temps pleinRole Purpose:This is a great opportunity for a Data/Business Analyst to join a leading service provider, working on a digital transformation program that will deliver a new cloud management platform to manage our clients hybrid cloud environments.Working in an agile environment, you will be part of the DevOps team and will be responsible for understanding...
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Senior Software Developer C++-H/F
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc DXC Technology Maroc Temps pleinQualifications: Minimum of 10 years' experience in software development. Bachelor's degree in Computer Science or equivalent professional experience. Proficiency in English (B2 level), to be validated during the interview processDesirable Skills: Background in the insurance domain. Experience with C/C++ interpreters. Familiarity with the Boost C++ library....
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Banquet Sous Chef
il y a 1 semaine
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Hotels and Resorts Temps pleinAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Housekeeping attendant
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Hotels and Resorts Temps pleinAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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poc e2e coordinator
il y a 4 semaines
Rabat, Rabat-Salé-Kénitra, Maroc ALTEN Maroc Temps pleindu posteMiisons:Participation in various status meetings with the general contractor and dark fibre suppliers (carriers) Collaboration with internal departments, subcontractors and carriers who implement the planning, construction and integration of the sites Maintenance of the relevant databases Preparation of various daily status reports with the aim of...
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Conversational Designer – Chatbot
il y a 3 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Foundever (ex Sitel Group) Temps pleinA Conversational Designer for Chatbots and Voicebots is responsible for creating, designing, and optimizing the user interaction experience with AI-driven conversational interfaces. Their role involves understanding client issues and expected outcomes (efficiency, automation, reduction of AHT) and user needs. He/SHe is in charge of designing the conversation...