Director of Sales
il y a 1 semaine
Nous recrutons un(e) Directeur(trice) Commercial(e) pour le compte d'un hôtel prestigieux situé à Rabat. Alliant raffinement contemporain, hospitalité marocaine et standards internationaux, cet établissement accueille une clientèle haut de gamme, diplomatique et d'affaires.
Missions principales
- Élaborer et déployer la stratégie commerciale globale, en cohérence avec les objectifs de chiffre d'affaires, de positionnement et de croissance.
- Développer les différents segments : corporate, MICE, loisirs, agences de voyages et autres relais de croissance.
- Analyser les indicateurs de performance (revenus, taux d'occupation, segmentation) et mettre en place des actions correctives pertinentes.
- Gérer, développer et fidéliser un portefeuille de clients grands comptes et de partenaires stratégiques.
- Représenter l'hôtel lors des salons professionnels, événements majeurs et rendez-vous commerciaux.
- Encadrer et animer les équipes commerciales, réservations et coordination, avec leadership et exigence.
- Collaborer étroitement avec les départements marketing, revenue management et opérations pour garantir une offre cohérente et alignée.
- Assurer une veille concurrentielle active et adapter la stratégie commerciale en conséquence.
Profil recherché
- Expérience avérée (7 à 10 ans minimum) dans une fonction commerciale stratégique au sein d'un hôtel de luxe ou haut de gamme.
- Excellente maîtrise des marchés MICE, corporate, agences de voyages et OTA.
- Connaissance approfondie du tissu économique et diplomatique local, idéalement assortie d'un réseau actif à Rabat.
- Maîtrise des outils CRM, plateformes de réservation et techniques d'analyse commerciale.
- Leadership affirmé, vision stratégique, sens relationnel développé et fortes aptitudes en négociation.
- Présentation irréprochable, discrétion, sens du détail et orientation résultats.
- Parfaite maîtrise du français et de l'anglais, à l'écrit comme à l'oral.
Type d'emploi : Temps plein, CDI
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