Emplois actuels liés à Tech Partner Support Manager - Casablanca, Casablanca-Settat - Kenz'up
-
Distribution Partner Manager
il y a 4 jours
Casablanca, Casablanca-Settat, Maroc Leica Geosystems part of Hexagon Temps pleinDescription de l'entrepriseDepuis 200 ans, Leica Geosystems, une entité du groupe Hexagon, révolutionne le monde de la mesure et du géoréférencement avec des solutions complètes pour les professionnels du monde entier. Reconnu pour ses produits haut de gamme et ses innovations, Leica Geosystems répond aux besoins de divers secteurs comme...
-
EMEA Cloud Customer Success Manager
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps pleinPositionEMEA Cloud Customer Success ManagerJob DescriptionAbout Arrow ECS Cloud TeamJoining the Arrow ECS Cloud team means working at the heart of our cloud strategy. Cloud technology is a key driver of our success, and scaling support for partners across EMEA is critical. This role focuses on enabling long-tail cloud partner success through strategic...
-
New Partner RFP
il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc Pfizer Temps pleinJob PurposeThe New Partner RFP & Onboarding Lead for MERA will provide operational and project management support to plan, manage, and execute MERA markets (including Saudi and Türkiye) specific needs for external partnerships (for distribution and promotion). He/she is also responsible for the execution, deployment & follow-up of MERA Sales Intermediaries...
-
Investor Relations Support
il y a 1 semaine
Casablanca, Casablanca-Settat, Maroc Plutus21 Temps pleinPosition OverviewWe're looking for a detail-oriented and proactive Investor Relations Specialist + Executive Assistant to manage investor communications, support our leadership team, and help drive organizational efficiency. This dual role is perfect for someone who thrives in a fast-paced environment and enjoys balancing strategic communication with...
-
Investor Relations Support
il y a 4 jours
Casablanca, Casablanca-Settat, Maroc Plutus21 Temps pleinPosition OverviewWe're looking for a detail-oriented and proactive Investor Relations Specialist + Executive Assistant to manage investor communications, support our leadership team, and help drive organizational efficiency. This dual role is perfect for someone who thrives in a fast-paced environment and enjoys balancing strategic communication with...
-
Tech Lead Web
il y a 4 jours
Casablanca, Casablanca-Settat, Maroc Theodo Temps pleinLe groupe Theodo accompagne depuis 2009 les entreprises innovantes dans la conception, le développement et le déploiement de produits digitaux ingénieux, en tirant parti du meilleur de la technologie et de l'approche Lean. Notre approche unique est fondée sur 3 principes : - nous avons développé des expertises reconnues dans les technologies clés de...
-
Event Operations Manager
il y a 7 jours
Casablanca, Casablanca-Settat, Maroc Supertech Group Temps pleinDo you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for , is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility,...
-
Tech Lead Web
il y a 5 jours
Casablanca, Casablanca-Settat, Maroc Theodo Temps pleinLe groupe Theodo accompagne depuis 2009 les entreprises innovantes dans la conception, le développement et le déploiement de produits digitaux ingénieux, en tirant parti du meilleur de la technologie et de l'approche Lean.Notre approche unique est fondée sur 3 principes :nous avons développé des expertises reconnues dans les technologies clés de la...
-
Inside Sales Manager
il y a 5 heures
Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps pleinPositionInside Sales ManagerJob DescriptionAbout US:Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and...
-
Country HR Manager
il y a 1 semaine
Casablanca, Casablanca-Settat, Maroc Regent Park Group Temps pleinRole PurposeThe HR Manager / Senior HR Manager – Morocco acts as the key HR partner for the Morocco business, ensuring full alignment with the Group People Strategy and direction set by the central HR team. Reporting directly to the Group Head of People, this role drives all HR initiatives locally while maintaining consistency with group standards,...
Tech Partner Support Manager
il y a 2 semaines
Partner Tech Support Manager
Company Overview :
Kenz'up is a dynamic fintech startup launched in June 2020, funded and backed by a major Moroccan corporation. We specialize in financial services and cashback solutions, with our flagship digital cashback application designed to enhance customer retention. Kenz'up aims to support the national financial inclusion strategy and improve the daily lives of millions of Moroccans through a wide range of financial services.
Position Overview :
We are looking for a versatile, tech-oriented profile. The Partner Tech Support Manager will support Kenz'up's partners throughout the deployment, go-live, and maintenance phases of the Kenz'up service within their organizations.
As the primary point of contact, this role is key in resolving technical issues related to the integration of Kenz'up into partner ecosystems. Acting as Lever 1 technical support, the Partner Tech Support Manager is responsible for conducting initial diagnostics when bugs are reported by partners. The role also involves supporting the deployment of new points of sale and onboarding new partners. In short, the Partner Tech Support Manager is the trusted technical contact for all partner-related issues with Kenz'up.
Your Role :
- Support the launch of new points of sale and partners by managing all required configurations
- Diagnose, resolve when possible, or escalate partner-reported technical issues to the appropriate internal (Kenz'up) or partner stakeholders
- Act as the technical point of contact for partners: incident resolution, follow-up, and proactive communication
- Ensure rigorous tracking of reported bugs and maintain regular communication with partners
Required technical experience :
- Strong knowledge of debugging concepts, log analysis, testing, and production rollouts
- Understanding of the fundamentals of production technical environments
- Excellent written and verbal communication skills in both English and French
- Previous experience as an operator of production environments in nearshoring structures for large international accounts is a strong asset
- Knowledge of Python and SQL is a plus
- Curiosity and eagerness to learn new technologies are essential
Powered by JazzHR
wEw86jqTG6
