Citrix Pricing Analyst

Arrow's enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and government markets.

Principal Accountabilities:

• Responsible for providing support/service to both suppliers and customers, plays as a pricing expert to manage the expectation from suppliers and customers

• Actively participate, interact and provide constructive suggestion on improving quotation process in aim of enriching company quote strategy

• Act as an expert on process enrichment, design the rule of process standardization according to different requirements/needs from the suppliers

• Solve a range of complex problems and analyzes possible solutions using standard procedures

• Responsible for pricing negotiation with specific supplier, provide feedback to internal parties and customers after negotiation

• Responsible for communication regarding market price performance metrics and any changes in quoting guidelines, policy and procedure

Job Complexity:

• Requires in-depth knowledge and experience

• Solves complex problems; takes a new perspective using existing solutions

• Works independently; receives minimal guidance

• Acts as a resource for colleagues with less experience

• Represents the level at which career may stabilize for many years or even until retirement

• Contributes to process improvements

• Typically resolves problems using existing solutions

• Provides informal guidance to junior staff

• Works with minimal guidance

Experience / Education

• Typically requires 5–7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.

What You'll Be Doing:

• Interface with Suppliers and internal Arrow departments including sales, purchasing and finance in order to obtain answers and solutions to complete debit renewal process

• Accurately maintain pricing and other information in different systems

• Process and review pricing exception requests from sales or channel partners

• Profit leaking prevention and margin enhancement proactive work

• Review and respond to requests in a timely manner, verifying and preparing correct information for suppliers and inside sales teams across the United States and EMEA

• Manage workload and tasks effectively on a daily basis to provide excellent service to suppliers and other Arrow departments

• Generate and maintain reports and spreadsheets regularly (Bid registrations tracking )

• Calculate price adjustment impact

• Other duties as assigned

What We Are Looking For:

• Bachelor's degree in Finance, Economics, Business, Data Analytics, or related field

• 5–7 years of pricing  or financial analysis experience, ideally in B2B SaaS, IT services, or enterprise software

• Experience with Salesforce a plus but not required

• Excellent verbal and written communication; must be fluent in English

• Ability to work independently with little or no guidance

• Ability to build and maintain effective business relationships with customers and suppliers

• Demonstrated experience and proficiency with Microsoft Excel (pivot tables, advanced formulas, macros)

• Strong background in customer service

• Ability to shift priorities quickly and effectively and handle high volume workloads

• Be a self-starter, and enjoy a fast-paced work environment

Work Arrangement and Benefits:

• Hybrid: 3 days in office / 2 days from home

• CNSS (National Social Security Fund).

• CIMR (Moroccan Inter-Professional Retirement)

• Private health insurance.

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