Quote Service Associate
il y a 2 semaines
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.
A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
The ideal candidate will be responsible for maintaining and providing support of foundational data elements including items, pricing, authorizations and customer related information. This individual will work across Arrow Global Components teams providing problem resolution and ongoing expertise to support operational excellence.
We are currently looking for:
Quote Factory (Job Title: Quote Specialist)
Work location: Morocco, Casablanca; 5 days office - based
WHAT YOU WILL DO?
Responding to Requests for Quotes (RFQ) by scrubbing, cleansing and amending the RFQ with pricing & costing information incl. troubleshooting while ensuring SLA's are being met
Validating proper request documentation and communication back to the requestor in case additional information is required
Managing and expanding where needed both the ERP system as well as the customized solution for semi-automated RFQ processing
Reviewing, maintaining and updating the process documentation based on supplier updates or internal configuration changes
Reviewing, maintaining and updating the system setup where needed for seamless linkage with the centralized data center
Monitoring operational reports and system alerts, acting appropriately
Providing timely issue escalation and proactive communication to management and impacted stakeholders
Updating and refreshing the underlying data structure for better matching results
Learning constantly by attending various trainings
WHO YOU ARE?
You are advanced in excel and have some previous experience working with other ERP systems
SQL skills are highly desirable for the position
You are fluent in English. Really, this is the "must have"
You communicate clearly
You are comfortable communicating in writing and on the phone
You like helping people
You pay attention to the details
You like learning new things and you learn quickly
You are motivated and driven
You like data & numbers
WHAT DO WE OFFER?
Full Permanent contract
Social advantage: CNSS, CIMR, Health insurance
Very good working atmosphere in a team of passionate collaborators
Work culture where you can make an impact
Working within an international organization, recognized worldwide in its sector.
#LI-KZ1
Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Product & Supplier Management-
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