Inbound Agent
il y a 2 semaines
We're Hiring: Inbound Agent
We are seeking a dedicated and customer-focused Inbound Agent to handle incoming calls and provide exceptional customer service. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their inquiries efficiently and professionally.
Location:
Casablanca, Morocco
Work Mode:
Work From Office
Role:
Inbound Agent
What You'll Do
Handle incoming customer calls professionally and efficiently
Resolve customer inquiries and provide accurate information
Document customer interactions and maintain detailed records
Collaborate with team members to ensure customer satisfaction
Meet daily and monthly performance targets
Follow up on customer issues to ensure resolution
What We're Looking For
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Customer Service Experience Preferred
Ability to work in a fast-paced environment
Proficiency in computer systems and multitasking
Positive attitude and team player mentality
Ready to make an impact? Apply now and let's grow together
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