Integration / Solutions Engineer

Our MissionReduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.The TeamFounded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.Driven by mission, guided by values (see below) – in deed, not just word.Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place).About UsTaptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch articleLaunched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning...We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).Our InvestorsSpark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angelsThe RoleWe are looking for an Integration / Solutions Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn't just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Engineering, Operations, Customer Support, Growth and other functions to test, analyze, document and plan integrations with partners across the world.We develop integrations with Banks, Mobile Wallet providers and many other partners. Your role is to work closely with those partners in testing & analyzing their APIs, using tools like Postman or writing simple scripts. While some technical expertise is required, the main skills for success in this job are organizational & time-management skills and most importantly, proactive communication.We're an encouraging environment that values both teamwork and autonomy You will have plenty of opportunities to grow and improve your skills, in whatever career path you choose.ResponsibilitiesTest 3rd party APIs using Postman or similar toolAnalyze 3rd party API documentationIdentify inconsistencies, problems or ambiguities in the API behaviorCommunicate with partners to troubleshoot issuesCommunicate technical updates to internal stakeholders in a timely fashionMonitor existing API integrations for problems - analyze logs, build dashboards, check queues, etc.Help with planning & prioritizingRequirementsBased in Morocco – French & English Speaking5+ years working experience in professional environmentStrong communication skillsStrong ability to manage conflicting priorities, setting expectations with stakeholders and be a driving forceExperience with PostmanExperience with testing or using REST & SOAP APIsStrong understanding of JSON & XMLExcellent verbal and written EnglishExcellent time management skills and desire to work across time zones (big part of tech team is in USA)Nice to havesExperience with Python or any other scripting languageExperience with Datadog / Seq / Scalyr or other log analysis toolTaptap ValuesImpact firstTeam nextAccept realityPropose solutionsWin with gritBe proactively candid, with yourself and othersLove the particularOwn itCreate positive energyMaybe, even have funTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.