Airline Auditor
il y a 5 jours
JOB DESCRIPTION
About Us
Incognito Mystery Shopping Services is a leading market research company based in the UAE. We partner with regional airlines to evaluate service quality through mystery shopping audits. Our insights help enhance customer experiences and operational excellence.
Role Overview
We are looking for freelance mystery shoppers based in Morocco, who are passionate about travel and customer service. As a mystery shopper, you will evaluate airline services by traveling to specific destinations, assessing customer experience, and submitting detailed feedback through our app-based process.
This is a freelance contract opportunity, not a salaried job.
Ideal for frequent travellers or individuals with existing travel plans.
Candidates must have valid travel documents for their chosen destinations.
Responsibilities:
Conduct airline mystery audits, evaluating check-in, onboard service, and customer experience.
Use our app-based platform to submit structured reports.
Provide detailed observations on service quality, compliance, and customer interactions.
Complete assignments within specified timelines.
Requirements:
Attention to Detail: Strong observational skills for assessing service quality.
Communication Skills: Ability to articulate findings effectively in reports.
Time Management: Meet reporting deadlines with accuracy.
Compensation & Coverage
Reimbursement for airline ticket costs for assigned audits.
Meals Provided during audits.
Not Covered: Visa fees, hotel accommodation, or local transportation.
How to Apply
If you are interested in this exciting freelance opportunity, apply today
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