Key Account Specialist Immunology, Rabat

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function

Pharmaceutical Sales

Job Sub Function

Sales – Immunology (Commission)

Job Category

Business Enablement/Support

All Job Posting Locations:

Casablanca, Morocco

Job Description

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at

We are searching for the best talent for a Key Account Specialist Immunology role based in Rabat, Morocco.

Purpose: reporting to the National Sales Manager, the Key account specialist role is a key link between the company and the healthcare professionals. The Sales representative is responsible for promoting registered product or group of products in highly specialized therapeutic area. The Sales representative deals with a variety of customers including physicians, pharmacists, and other important stakeholders in public and private.

You Will Be Responsible For

Maximizes sales of products and increases market share of these products:

Achieves sales targets in the designated territory while meeting all Company's HCC requirements.
Maintains accurate coverage of designated territory and ensure full compliance with CRM reporting requirements, in line with Company policy guidelines.
Conducts customer segmentation in line with the Company's guidelines to ensure target customers are approached with the optimal tools & frequency and provided with best-in-class customer service.
Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them.

Maintains excellent on-going knowledge of disease areas, product and competitors:

Keeps up to date with the latest products information & clinical data provided by the company.
Present and discuss this data with healthcare professionals during face-to-face meetings and/or group presentations.
Maintain knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapt strategy accordingly to help in shaping the healthcare environment

Supports the Brand Strategy and identifies and action new opportunities which will drive business :

Conducts ongoing market analysis including Market, Competitive, and Business Intelligence.
Understands customers and market insights to ensure achievement of short-term and long-term business objectives.
Collaborates with different functions in a teamwork spirit :
Optimize the results in a timely manner and be open to feedback and suggestions in order to increase market penetration.
Interacts with sales manager and product manager on a continuous basis to share information and come out with the best solutions whenever common issues are raised.

Develops and enhances the contact network with Leading Specialists and KOLs :

Builds sustainable positive relationships with target HCPs and different stakeholders.
Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff.
Report Adverse Events and product quality complaints as per J&J Pharmacovigilance guidelines on timely basis.

Comply with local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy on Business Conduct (PBC).

Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects, and contracting vendors
Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and, where applicable, complied when planning projects, developing materials, executing projects, and contracting vendors

Internal

Main Interactions:

Sales Manager
Product manager
BUM
MSL
Market Access Manager

External

The different actors of the health pathway for the therapeutic areas under his/her responsibility.
Healthcare professionals
Medical structures public and private

Required

Education: BAC+2
Years of Experience: minimum 3 Year-experience in pharmaceutical sales (specialty care).
Preferred experience in Immunology.
Language: French-Arabic.
Location: Rabat.
Plan, organize and manage own workload to ensure contribution to the company's regular reporting process is achieved in a timely and accurate manner.
Careful monitoring on actions.
Good communication skills.
Customer focus (internal and external).
Ability to work with complex tasks.
Capable of delivering compliance and understanding SOP's to support teams in consolidating appropriate documentation of activities.
Organizational awareness with high level of discipline & rigor.
High level of integrity.
Communicating and collaborating.
Interpersonal skills.

Required Skills

Preferred Skills:

Account Management, Clinical Experience, Communication, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Customer Knowledge, Data Reporting, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Sales, Sales Channels, Sales Trend Analysis, Strategic Sales Planning, Technologically Savvy

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