Agent Guest

il y a 1 semaine

Casablanca Grand Casablanca Morocco Groupe RMO Maroc Temps plein

Le groupe RMO recrute pour un hôtel 5* sur la ville de Casablanca  un Agent Guest. Missions: - Accueillir les clients, faciliter leurs séjours et satisfaire leurs demandes. - Maintenir le contact pendant et après le séjour afin de fidéliser la clientèle. - Enregistrer les demandes et suggérer des solutions adaptées. - Veiller à la bonne diffusion des remarques auprès des différents département afin d'améliorer la qualité du service. Profil - Formation Bac+2/3 en hôtellerie et hébergement  avec une expérience dans un poste similaire. - Sens de l'accueil. - Curiosité envers les modes de vie et cultures différentes. - Excellent esprit d'équipe. - Langues fondamentales (Français et Anglais). - Présentable. - Sens du contact et du relationnel. - Maîtrise du système OPERA

  • Concierge agent

    il y a 1 semaine

    Casablanca, Casablanca-Settat, Maroc Marriott International Temps plein

    POSITION SUMMARYRespond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property...

  • Front Desk Agent

    il y a 18 heures

    Casablanca, Casablanca-Settat, Maroc Four Seasons Hotels and Resorts Temps plein

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Concierge Agent

    il y a 2 jours

    Casablanca, Casablanca-Settat, Maroc Four Seasons Hotels and Resorts Temps plein

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Assistant Front Office Manager

    il y a 18 heures

    Casablanca, Casablanca-Settat, Maroc Four Seasons Hotels and Resorts Temps plein

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...