Agent Guest
il y a 1 semaine
Le groupe RMO recrute pour un hôtel 5* sur la ville de Casablanca un Agent Guest. Missions: - Accueillir les clients, faciliter leurs séjours et satisfaire leurs demandes. - Maintenir le contact pendant et après le séjour afin de fidéliser la clientèle. - Enregistrer les demandes et suggérer des solutions adaptées. - Veiller à la bonne diffusion des remarques auprès des différents département afin d'améliorer la qualité du service. Profil - Formation Bac+2/3 en hôtellerie et hébergement avec une expérience dans un poste similaire. - Sens de l'accueil. - Curiosité envers les modes de vie et cultures différentes. - Excellent esprit d'équipe. - Langues fondamentales (Français et Anglais). - Présentable. - Sens du contact et du relationnel. - Maîtrise du système OPERA
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Concierge agent
il y a 1 semaine
Casablanca, Casablanca-Settat, Maroc Marriott International Temps pleinPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property...
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Front Desk Agent
il y a 18 heures
Casablanca, Casablanca-Settat, Maroc Four Seasons Hotels and Resorts Temps pleinAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Concierge Agent
il y a 2 jours
Casablanca, Casablanca-Settat, Maroc Four Seasons Hotels and Resorts Temps pleinAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Assistant Front Office Manager
il y a 18 heures
Casablanca, Casablanca-Settat, Maroc Four Seasons Hotels and Resorts Temps pleinAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...