Clinical Technical

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

The Opportunity

We are seeking a Clinical Technical & Research Specialist in the Africa region, reporting to the Business Manager based in our office in Casablanca.

In this role, the successful Clinical Technical & Research Specialist will have coordination of Investigator Initiated Research (IIR) and Cochlear Driven Studies in the region. The Clinical Technical & Research Specialist collaborates directly with the Research Manager (Dubai) and in alignment with the European and Global research strategy in all aspects of to ensure high Cochlear research standards. The Clinical Technical & Research Specialist supports the Clinical-Technical Team with profound clinical-technical and scientific knowledge.

The position is responsible to provide technical support on all aspects of Cochlear Implantable Solutions to all clinics and other stakeholders in the responsible region. The position includes the responsibility to support the market penetration of the profoundly and severely hearing-impaired population in the designated region by developing the market and ensuring acceptance of cochlear products as a viable treatment for both adults and children and achieving reimbursement for all products from a clinical/technical perspective. The role adds to ensure a close customer relationship, to increase customer loyalty and to ward off competition in the region, establishing Cochlear as a reliable partner for hearing solutions in the region. In addition, the position includes a sales development responsibility for Cochlear Implantable products by supporting the distributor's sales staff and developing market growth strategy in collaboration with the Business Manager.

As Clinical Technical & Research Specialist, you will be responsible for planning, organizing, training and monitoring training initiatives within the region under the supervision of the training Manager (Dubai) to ensure that health care professionals are trained following the annual training plan.

As a Clinical Technical & Research Specialist, you are expected to focus on Subject Matter Expertise in the field of Audiology, Surgery and Electrophysiology, as well as mentoring of new Clinical Technical team members

Responsibilities include:

• Clinical Studies and Research - Coordinate and support clinical research in Africa

• Training - Manage and deliver effective training programs

• Clinical and Technical support - Deliver clinical and technical support to partners and clinics

About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

Essential

Required Skills

• Broader knowledge of theory and principles within a professional discipline.

• Knowledge and experience acquired over a few years of work experience.

• Frequent communication with others outside of own job area or, responsibility for developing some new contacts and relationships.

• Ensures understanding of difficult issues through adapting and exchanging information in the most appropriate form for the audience.

• Good interpersonal and relationship building skills.

• Strong communication and presentation skills.

• People Management skills.

Desired Skills

• Experience in/with Life Science/medical devices industry.

• May work across teams to achieve operational or sales targets.

• Good understanding of how own job area contributes to the success of the business.

Certifications & Education

• Master's degree in engineering or Audiology.

• Clinical Good practices (GCP)

 Languages

• French (fluent)

• Arabic (fluent)

• English (good)

 Work Experience

• 3-5 years working in Clinical Research field

• 5-7 years working in ENT Field.

• Experience in/with life science/medical devices industry.

• Experience working in international company in industry sector.

• Experience in surgical support and OR access.

How we recognise your contribution

We want Cochlear to be a place where our people enjoy coming to work. Through our internal programs and employee benefits we aim to create an environment where our people will feel valued and supported.  Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

How to apply.

If you are excited about what you have read and would like to be considered for this role then please submit your resume and a covering letter detailing your suitability for this role.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Cochlear Ltd et le société du groupe Cochlear utilisent vos données personnelles en accord avec l'Avis de confidentialité globale de Cochlear. Vous pouvez vous adresser à Cochlear Morocco Maroc ou à pour exercer vos droits d'accès, de rectification et d'opposition conformément aux dispositions de la loi Au Maroc, le traitement de vos données personnels a fait l'objet d'une demande d'autorisation auprès de la CNDP, en cours. Les données personnelles collectées peuvent être transmises à Cochlear (Australie) et aux fournisseurs de service de Cochlear Ltd, au Maroc ou à l'étranger, selon l'avis de confidentialité, conformément à la demande de transfert déposée auprès de la CNDP.

English

Cochlear Ltd and the companies within the Cochlear group use your personal data in accordance with Cochlear's Global Privacy Notice. You may contact Cochlear Morocco or  to exercise your rights of access, rectification, and objection in accordance with the provisions of Law In Morocco, the processing of your personal data is subject to an authorization request submitted to the CNDP, which is currently in progress. The personal data collected may be transferred to Cochlear (Australia) and to Cochlear Ltd's service providers, in Morocco or abroad, in accordance with the privacy notice and the data transfer request submitted to the CNDP.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit