Assistant Manager

Company Description

DAKHLA SURF TRAVEL is a unique surf travel agency and tourism company specializing in delivering exceptional surf and adventure experiences. With services including surf lessons, coaching, rentals, trips, and excursions, the company inspires exploration of the stunning Dakhla region. They also offer desert experiences, guided tours, accommodations, and photography or videography services to enhance every trip. DAKHLA SURF TRAVEL combines a love for adventure with professional services to create unforgettable memories for travelers and surf enthusiasts alike.

Role Description

This is a volunteer hybrid role with DAKHLA SURF TRAVEL as an Assistant Manager, based in Dakhla with some opportunities to work remotely as permitted. Responsibilities include assisting with day-to-day operations, coordinating bookings and accommodations, overseeing team activities, managing customer interactions, and ensuring high-quality service delivery. The Assistant Manager will also support marketing initiatives, event planning, and collaborate with team members to enhance the customer experience. The candidate will be expected to participate actively in local and outdoor activities to stay in tune with client needs.

Qualifications

• Operational skills in coordinating bookings, handling customer inquiries, and ensuring excellent service delivery
• Strong organizational and leadership abilities to oversee team activities and manage daily operations
• Proficiency in marketing tasks including promotions, event planning, and customer engagement
• Effective communication and interpersonal skills to collaborate with teams and foster client relationships
• Knowledge or interest in surfing, outdoor activities, and tourism-related fields
• Flexibility to work both on-site in Dakhla and remotely as required
• Experience in hospitality or tourism is an advantage
• Proficiency in multiple languages (e.g., English, French, Arabic) is a plus