Resort Supervisor
il y a 2 semaines
We are seeking a dynamic and experienced Resort Supervisor to join our team at our luxurious resort in Rabat, Morocco. As a Resort Supervisor, you will play a crucial role in ensuring exceptional guest experiences while overseeing daily operations and leading our dedicated staff.
- Manage and coordinate daily resort operations to maintain high standards of service and guest satisfaction
- Supervise and motivate a team of staff across various departments, including front desk, housekeeping, and food and beverage
- Handle guest inquiries, concerns, and complaints promptly and professionally
- Implement and maintain quality control procedures to ensure compliance with company standards and local regulations
- Monitor and optimize departmental budgets and financial performance
- Coordinate with other departments to ensure seamless guest experiences and efficient operations
- Conduct regular staff training and performance evaluations to enhance team skills and productivity
- Ensure proper maintenance and cleanliness of resort facilities and amenities
- Implement and oversee safety and security protocols to protect guests and staff
- Stay informed about local tourism trends and cultural events to enhance guest experiences
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reservation supervisor
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reservation supervisor
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Four Seasons Hotels and Resorts Temps plein 30 000 - 50 000 par anAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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