General Clerk Operations

Company Overview:

If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Role Summary:
The Administrative Clerk take in charge all administrative tasks related to Project management and the Quick Response Center (QRC). The mission is to meet company objectives and policies related to Quality, On time Delivery, DCIQ Cycle Time (CT), Costs and Cost Reduction and Health, Safety & Environment (HSE). This includes, but is not limited to, handling of all these administrative activities and supporting Project Engineer on priorities.

Your Role:

• Management of administrative tasks inherent to the project management team
• Create the jobs into company systems (AMP, Oracle)
• Handle the Order fulfillment into Oracle (Booking/Sales)
• Follow up deliveries with customers to ensure timely receipt of goods.
• Issue customer invoices on time to support accurate billing and improve cash collection performance
• Perform goods receipt in the ERP system, ensuring accurate posting and traceability
• Support the Purchasing Department in the preparation and follow-up of Manual Purchase Orders (POs)
• Handle the Quotation Process: creation, issuance and follow-up
• Keep record of all projects into shared drive

Your Profile:
Required

• Bac +2/3 Technical, logistics and commercial
• 2 years of experience, in Customer Service and Project Administrative.
• Highly proficient in both spoken and written in local and English language is a must.
• Good oral and written communication skills.
• Customer Service Experience.
• Highly proficient level computer skills including MS Word, MS PowerPoint, MS Excel, web-based platforms and navigate in ERP systems.
• Ability to successfully lead and work in a matrix organization.
• Ability to work with complex, multidisciplinary organizations.
• Ability to work in a team atmosphere. Talent acquisition and development.

Preferred

• Technical understanding of pumps, seals and pumping systems.
• Knowledge of served industries in general.
• General knowledge of manufacturing processes.

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Req ID
: R-17512

Job Family Group
: Administration

Job Family
: AD Clerical

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.