F&O Supply Chain Management Consultant

Who is

addresses industry challenges through vertical-focussed solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions.

Over 800,000 users in 80 countries around the world rely on 's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we've been a part of Microsoft's elite Inner Circle for 12 years. Our global organization has a 1000-member team across 25 countries.

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Why Choose

Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making a great place to work.

Values of

• Contribute towards a working environment that represents "one " where everyone is seen as an equal, and equality and diversity is championed.
• Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism.
• Come as you are, make work fun & others successful, and foster an always learning mentality.

Key Responsibilities

• Conducting necessary reviews, analysis of the client's supply chain processes and consulting with the client and project team to ensure the project's success.
• Provide expertise in these Dynamics AX2012 or D365 F&O functions: sales and marketing, procurement and sourcing, inventory and warehouse management, master planning, product and information management, production control, quality control, human resources, advanced warehouse management, transportation management, data migration framework, DevOps.
• Provide in-depth knowledge of the Microsoft Dynamics AX2012 or D365 F&O application and evaluates the customer's business processes against the standard Microsoft Dynamics functionality.
• Demonstrate and enhance supply chain management concepts and research techniques, to exercise discretion and make judgments on how to configure the system.
• Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
• Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes.
• Collaborate, manage and lead meetings with functional/technical consultants and client/end-users.
• Supports the Microsoft Dynamics AX2012 or D365 F&O application to achieve the customer's business requirements.
• Facilitate the customer's decision-making process and develops the functional design document that will drive the development process (if modifications/customizations are required, either to processes or to the Microsoft Dynamics application).
• Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain the Microsoft Dynamics AX 2012 or D365 F&O application.
• Liaise with product vendors on any issues relevant for our customers or the company's services.
• Comfortable working within a structured project management framework and familiar with all project phases (initiation, planning, execution, monitoring, and closure). Able to collaborate effectively with project managers to ensure successful delivery of assigned workstreams.
• Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation.
• Ensure timesheets are entered and processed accurately and responsible for invoicing in relation to projects.
• Work with project managers and team leaders to cater for resource changes across projects.
• Assist with any other necessary task as required.
• Production support as required.

Skills and Qualifications

• Experience as a Supply Chain Management Consultant, with full ERP project implementation experience.
• Experience with enterprise resource planning systems using Manufacturing or Trade/Logistics modules.
• Experienced with Microsoft Dynamics AX 2012 or D365 F&O, including setup, configuration, implementation, integration, and testing of solutions, as well as the development of functional specifications for enhancements and integrations, following best practices or Microsoft Sure Step methodology.
• Strong interpersonal relations and teamwork orientation.
• Strong English and French business writing and verbal communication skills.
• Ability to multi-task, organize, prioritize and meet deadlines.
• Experience leading large complex technology projects.
• Business intelligence understanding including Reporting and Analytics.
• Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers.

Personal Attributes

• Highly confident with providing consulting support and training to users.
• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers.
• Solves complex problems with creative solutions.
• Self-Starter with ability to handle multiple tasks and shifting priorities.
• Thinks clearly and calmly under pressure.
• Places emphasis on client satisfaction.
• Business analysis.
• Client facing skills.

Education

• Minimum Bachelor's degree, preferably in Information technology, operations management, computer science or equivalent professional qualification.
• Relevant Microsoft certifications are preferable.
• Knowledge of project management frameworks such as PMP or Prince2 is considered an asset.