Inside Sales Associate
il y a 2 semaines
Inside Sales Associate (German Speaker)
Job Description:Our Story
We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.
What You Will Be Doing at Arrow
As an Inside Sales Associate (German & English Speaker), you'll support the business by providing accurate and timely quotes, product availability, and exceptional service. You'll serve as the trusted point of contact for quoting Bill of Materials (BOM), aligning with internal stakeholders, and helping secure the best value solutions for our customers.
Your key responsibilities will include:
- Preparing accurate quotations and ensuring registered pricing is reflected accordingly.
- Managing your customer portfolio through proactive communication, order management, and account maintenance.
- Supporting the sales process in collaboration with Field Sales Representatives, supplier partners, engineers, and other Arrow teams.
- Providing after-sales service and resolving post-order queries, including shipping tracking, backlog, and troubleshooting.
- Identifying new sales opportunities and contributing to business growth through upselling, technical advice, and strategic engagement.
- Coordinating with internal resource teams to maintain high customer satisfaction and account performance.
- Participating in a structured compensation plan, where a portion of your earnings is tied to sales-related performance goals.
Who We're Looking For :
We're seeking a motivated team player with a strong customer focus, analytical skills, and a proactive mindset. You thrive in fast-paced environments and enjoy solving problems, supporting clients, and building strong relationships.
- Fluency in English and German (spoken and written) is mandatory.
- 1–2 years of experience in a sales support, quoting, or inside sales role (preferably in tech/distribution).
- Strong communication and interpersonal skills.
- Ability to work within established procedures and handle multiple tasks independently.
- Familiarity with quoting tools, ERP/CRM systems, and Microsoft Office Suite.
- Solid organizational skills and attention to detail.
What's in It for You :
- Full Permanent contract
- Social advantage: CNSS, CIMR, Health insurance
- Very good working atmosphere in a team of passionate collaborators
- Work culture where you can make an impact
- Working within an international organization, recognized worldwide in its sector.
Location:
MA-Casablanca, Morocco (Boulevard Al Quods)
Time Type:Full time
Job Category:Sales
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