Emplois actuels liés à Technical Support Specialist - Rabat, Rabat-Salé-Kénitra - Eleveight Group
-
Information Technology Specialist
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Cryvonethis Temps pleinRole DescriptionThis is a full-time, on-site role for an Information Technology Specialist located in Rabat. The role includes managing network systems, performing routine maintenance, troubleshooting and resolving IT issues, and ensuring network security. Additional responsibilities involve providing technical support to users, configuring hardware and...
-
Maintenance Specialist
il y a 1 semaine
Rabat, Rabat-Salé-Kénitra, Maroc COFICAB Kenitra Temps pleinCOFICAB is a global leader in the design, manufacturing, and sales of wires and cables, mainly for the Automotive industry. The company is a member of the Tunisian multinational industrial group, ELLOUMI Group, founded in 1946.COFICAB Group's footprint expands over 4 continents, 14 countries, 17 state-of-the-art industrial sites, 4 R&D centers of Excellence,...
-
IT Support
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Müller`s Solutions Temps pleinAs an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and support...
-
IT Support
il y a 2 semaines
Rabat, Rabat-Salé-Kénitra, Maroc Müller`s Solutions Temps pleinAs an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and support...
-
Healthcare Specialist
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc Kristin Fowler, Such A Time As This Travel Temps pleinRole DescriptionThis is a full-time, on-site role for a Healthcare Specialist, located in Rabat. The Healthcare Specialist will perform essential healthcare-related support, provide emergency medical assistance, and participate in training programs. The role also involves clear and efficient communication with colleagues, clients, and other stakeholders to...
-
Security Service Support Specialist
il y a 5 jours
Rabat, Rabat-Salé-Kénitra, Maroc AXA Temps pleinJob Description:AXA Global Business Services – AXA GBSAt AXA Global Business Services, we believe in the power of partnerships, leveraging our expertise in business services and technology to support AXA entities in their core insurance operations, support functions, and digitization processes.We are committed to developing fresh and innovative approaches...
-
Security Service Support Specialist
il y a 5 jours
Rabat, Rabat-Salé-Kénitra, Maroc AXA Group Operations Temps pleinAXA Global Business Services - AXA GBSAt AXA Global Business Services, we believe in the power of partnerships, leveraging our expertise in business services and technology to support AXA entities in their core insurance operations, support functions, and digitization processes.We are committed to developing fresh and innovative approaches that surpass...
-
Security Service Support Specialist
il y a 6 jours
Rabat, Rabat-Salé-Kénitra, Maroc AXA Temps pleinAXA Global Business Services – AXA GBSAt AXA Global Business Services, we believe in the power of partnerships, leveraging our expertise in business services and technology to support AXA entities in their core insurance operations, support functions, and digitization processes.We are committed to developing fresh and innovative approaches that surpass...
-
Gaming Support Consultant, RPG
il y a 1 semaine
Rabat, Rabat-Salé-Kénitra, Maroc SupportYourApp Temps pleinSupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.Right now, we're...
-
Chat Support Consultant, crypto
il y a 6 jours
Rabat, Rabat-Salé-Kénitra, Maroc SupportYourApp Temps pleinWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
Technical Support Specialist
il y a 2 semaines
Position based in : Casablanca / Rabat
Operating mode : Hybrid
Type of contract : CDI
Start date : ASAP
Level of education required : Bac+5
Job description
Looking for a new challenge ? Join Eleveight
We are hiring on behalf of our partner a Technical Support Specialist to take on the following responsibilities :
- Support: Assist customers and technicians in diagnosing and resolving vehicle technical issues via phone, email, or chat.
- Problem Resolution: Analyze reported problems, identify root causes, and provide clear, actionable solutions.
- Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions using the company's CRM system.
- Collaboration: Work closely with engineering and product teams to relay customer feedback and contribute to product improvements.
- Training: Stay updated on the latest vehicle technologies and repair techniques through continuous learning and training.
- Quality Assurance: Ensure that all provided solutions meet company standards and contribute to overall customer satisfaction.
Profile required
- Education: 2-4 year Automotive Technology program (certificate or degree) preferred, or equivalent job experience
- Certifications: State or ASE Certified
- Experience: Minimum 2 years of hands-on experience as an Automotive Technician (dealership preferred, but independent repair facilities are acceptable). Previous experience in customer service, or related fields is also preferred, but not required.
- Technical Skills: Expert understanding of vehicle systems, diagnostics, and repair processes. Extensive experience with electric vehicle, infotainment, and hybrid technologies are a plus.
- Communication Skills: Excellent verbal and written communication abilities, with a focus on clear and empathetic customer interactions.
- Problem-Solving: Ability to think critically and provide effective solutions under pressure.
- Computer Skills: Proficiency in CRM software, Microsoft Office Suite, and / or other relevant applications.
- Customer Service Orientation: Commitment to delivering exceptional service and maintaining positive customer relationships.
About Eleveight
Eleveight is a consulting and recruitment company specializing in tailored talent solutions to support businesses in their transformation.
We connect top experts in Change & Transformation, Business Applications, and Data & AI with ambitious projects, offering opportunities that match their skills and career goals. With our personalized approach and international network, we provide high-quality support throughout the process, ensuring engaging missions and a work environment that fosters professional growth. Join Eleveight and unlock opportunities that recognize your expertise and accelerate your career.
