Virtual Assistant trainer
il y a 5 jours
Job title: Virtual Assistant Trainer (remote)
Industry: Tech
Location: Nationwide
Job Summary: We are seeking an enthusiastic and organized Virtual Assistant (VA) Trainer to develop and deliver a world-class training program for our VA's. The ideal candidate will have a strong background in virtual assistance and a genuine passion for teaching and mentorship. You will play a pivotal role in shaping a skilled, efficient, and proactive VA students, ensuring they have the tools and knowledge to deliver exceptional service.
Responsibilities:
- Develop & Deliver Training: Design and deliver engaging training modules for new and existing Virtual Assistants. Topics will include, but are not limited to:
- Core administrative tasks (e.g., advanced scheduling, inbox management, data entry).
- Client communication and professional etiquette.
- Time management, prioritization, and workflow optimization.
- Proficiency in key software and platforms (e.g., Google Workspace, project management tools like Asana/Trello, CRMs, etc.
- Upholding the company standards for quality and client support.
- Create & Update Resources: Build and maintain a library of training resources, including manuals, video tutorials, and best-practice guides.
- Coach & Mentor: Conduct both group workshops and one-on-one coaching sessions to address individual learning gaps and foster professional growth.
- Assess Performance: Evaluate trainee progress through practical assessments and provide constructive, supportive feedback.
- Stay Current: Keep up-to-date with the latest trends and technologies in the virtual assistant industry to ensure our training remains cutting-edge.
- Foster Community: Cultivate a positive and collaborative learning environment that encourages VA's to connect and learn from one another.
Qualifications
- Experience: At least 3 years of hands-on experience as a Virtual Assistant working for a foreign client or as a VA trainer.
- Passion for Teaching: A clear and demonstrable passion for teaching, coaching, and helping others succeed.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to simplify complex topics.
- Tech-Savvy: High proficiency with common VA software, tools, and digital platforms.
- Personal Attributes: Patient, empathetic, and highly organized with a keen eye for detail.
- Proactive Mindset: A self-starter who can work independently and identify opportunities for improvement.
- Salary: $200- $250 monthly
- Leadership Role
- Excellent career development opportunities
- Work within a company with a solid track record of success
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