Secret Airline Shopper

JOB DESCRIPTION

About Us

Incognito Mystery Shopping Services is a leading 
market research company
 based in the UAE. We partner with 
regional airlines
 to evaluate service quality through 
mystery shopping audits
. Our insights help enhance customer experiences and operational excellence.

Role Overview

We are looking for 
freelance mystery shoppers
 based in 
Tangier, Morocco
, who are passionate about travel and customer service. As a mystery shopper, you will 
evaluate airline services
 by traveling to specific destinations, assessing customer experience, and submitting detailed feedback through our app-based process.

 
This is a freelance contract opportunity, not a salaried job.

 
Ideal for frequent travelers or individuals with existing travel plans.

 
Candidates must have valid travel documents for their chosen destinations.

Responsibilities

 Conduct airline mystery audits, evaluating check-in, onboard service, and customer experience.

 Use our 
app-based
 platform to submit structured reports.

 Provide detailed observations on service quality, compliance, and customer interactions.

 Complete assignments within specified timelines.

Requirements

 
Attention to Detail:
 Strong observational skills for assessing service quality.

 
Communication Skills:
 Ability to articulate findings effectively in reports.

 
Time Management:
 Meet reporting deadlines with accuracy.

Compensation & Coverage

 
Reimbursement
 for airline ticket costs for assigned audits.

 
Meals Provided
 during audits.

 
Not Covered:
 Visa fees, hotel accommodation, or local transportation.

How to Apply

If you are interested in this 
exciting freelance opportunity
, apply today

 
For flying routes visit us at :

• MysteryShopping #FreelanceJob #TravelAndWork