Project Manager – Digital Payments
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Job Title: Project Manager – Digital Payments
Employment type: Contract (On-site)
Contract length: 12 months
Location: Casablanca, Morocco
PURPOSE OF THE PROJECT
Support day-to-day PMO execution for the digital-bank program by coordinating workstreams, maintaining delivery controls, preparing governance materials, and driving closure of actions and dependencies.
Core Responsibilities and Accountabilities:
- Build and maintain an integrated delivery roadmap covering business, digital, marketing, technology, finance, operations, and customer-service workstreams.
- Define and track milestones, deliverables, owners, dependencies, risks, open decisions, and mitigation actions through go-live.
- Prepare governance forums, agendas, decision points, meeting materials, action logs, and follow-up reporting.
- Monitor workstream and squad progress, identify blockers or scope gaps, and coordinate resolution across teams.
- Produce clear status dashboards and management reporting covering schedule, quality, dependencies, risks, and decisions.
- Support change management, adoption of new ways of working, and readiness activities for launch.
- Maintain detailed plans, trackers, action logs, and delivery documentation.
- Coordinate with workstream owners to collect progress updates and verify follow-through on commitments.
- Support the Senior Project Manager with analyses, meeting preparation, and follow-up.
Knowledge and Experience:
- Consulting or transformation-delivery experience, preferably in banking or digital initiatives.
- Hands-on capability in planning, status reporting, risk and issue tracking, and stakeholder coordination.
- Well-organized, detail-oriented, and comfortable working across multiple teams and deadlines.
- The ability to work onsite in Morocco throughout the assignment.
Mandatory Skills:
- Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred), including project management certification.
- Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.
- Regional experience, including working in a faced-paced matrix organisation.
- Excellent written and verbal communication; English, French and/or Arabic capability is advantageous.
Preferred Skills:
- The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.
- Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.
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