Customer Success Trainee
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Company Overview:
Recruit CRM is one of the very few fully bootstrapped remote SaaS companies that has scaled to over $11 million in Annual Recurring Revenue. As a bootstrapped company, we have been profitable every year of our existence. We are currently growing at over 40% YoY with a 30% annual profit margin, which allows us to invest long term in our technology & people.
We power over 2,000 Executive Search and Recruitment firms across 100+ countries. We have corporate entities across the US, Ireland, India and Dubai. We are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io.
Why Join Us?
Fully remote (You can work from anywhere)
Sponsored Learning and Development Program
Annual company-wide International retreats in 5-star resorts/hotels.
Opportunity to work with our clients who are all business owners across the Americas
Additional Revenue linked annual Retention Bonus of 20% - 100% of Fixed Salary given to the top performing 50% of employees every December.
Performance is rewarded - The top 1/3rd of team members have averaged an annual salary hike of over 30% each of the last 5 years.
If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you
Current Opening:
We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as an Associate – Customer Success upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions.
No. of positions - 05
Location: Remote
What You Will Do:
● Speak with French & English speaking Customers.
● Handle client queries via text and video calls.
● Understand and convey customer needs to the team.
● Solve user challenges, providing solutions or workarounds.
● Uphold communication guidelines and procedures.
● Build and nurture client relationships.
● Continuously strive for exceptional service delivery.
Traineeship Details:
Traineeship Program: 6 months: MAD 5,500/month working 42.5 hours per week.
Post-Training (Full-Time) Salary : MAD 120,000 (Base Salary) + MAD 40,000 (Variable) annually working 42.5 hours per week.
Who Should Apply?
We invite applications exclusively from freshers who will be completing their graduation/post graduation in 2026/2025, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team.
Selection Process: (All Virtual)
HR Round.
Assignment Round.
General Skill-Based Test.
Manager’s Interview
Functional Head Interview
Final Interview
For Queries: divyag@recruitcrm.io or salonisharma@recruitcrm.io
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