Social Media Community Manager

Mohammed VI Polytechnic University is an institution dedicated to research and innovation in Africa and aims to position itself among world-renowned universities in its fields

The University is engaged in economic and human development and puts research and innovation at the forefront of African development. A mechanism that enables it to consolidate Morocco's frontline position in these fields, in a unique partnership-based approach and boosting skills training relevant for the future of Africa.

Located in the municipality of Benguerir, in the very heart of the Green City, Mohammed VI Polytechnic University aspires to leave its mark nationally, continentally, and globally.

As part of the "Digital Hubs" project, the Innovation and Entrepreneurship (I&E) Lab of Mohammed VI Polytechnic University, in collaboration with TechnoServe, is seeking a dynamic and experienced Social Media Community Manager to engage with entrepreneurs and stakeholders.

Job Summary:

The Social Media Community Manager will oversee social media platforms to foster a vibrant online community for women entrepreneurs and stakeholders involved in the "Digital Hubs" project. This role involves creating and sharing engaging content, managing interactions, and gathering feedback to enhance community engagement. The manager will play a key role in implementing innovative social media strategies aligned with the project's goals.

Main Duties and Responsibilities:

• Community Engagement: Actively engage with online community members, respond to comments, and facilitate meaningful discussions.
• Content Creation: Develop compelling social media content (text, images, and videos) that resonates with the community's needs and aspirations.
• Outreach Strategies: Design and implement creative social media campaigns - both organic and paid - to attract and retain stakeholders.
• Feedback Analysis: Monitor feedback on all platforms and utilize insights to refine engagement strategies.
• Collaborative Promotion: Partner with regional and international collaborators to amplify the project's online visibility.
• Data Analysis: Track engagement metrics to measure the effectiveness of social media strategies and prepare periodic performance reports.
• Event Promotion: Promote project activities, workshops, and success stories via social media channels.
• Stakeholder Support: Assist women entrepreneurs and other project participants in accessing resources and updates through social media.

Basic Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in social media management, particularly for multi-stakeholder educational or entrepreneurial initiatives.
• Familiarity with popular social media platforms (e.g., LinkedIn, Twitter, Facebook, Instagram) and analytics tools.
• Strong written and verbal communication skills in English; French is an advantage.

Desired Qualifications:

• Experience working with early-stage entrepreneurs and supporting small business growth.
• Ability to design visuals or coordinate with graphic designers for creative content.
• Knowledge of engagement techniques for online educational communities.
• Experience collaborating with regional and international partners on community-focused projects.

Languages Required:

• Advanced English, French, Arabic

Skills and Competencies:

• Communication: Exceptional interpersonal skills to build relationships with online community members.
• Creativity: Innovative approach to content creation and problem-solving.
• Analytical Thinking: Ability to interpret metrics and derive actionable insights.
• Empathy: Understanding and addressing the unique challenges faced by women entrepreneurs.
• Organization: Strong time management and ability to juggle multiple priorities.

Reports to: Project coordinator

Supervisory Responsibilities: None

UM6P.