Retail Sales Executive
Il y a 2 semaines
Casablanca, Casablanca-Settat, Maroc
MIDIS GROUP
Temps plein
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JOB TITLE
RETAIL SALES EXECUTIVE
JOB SCOPE
The Retail Sales Executive is accountable for reflecting and maintaining a
professional image of the store through promoting customer service excellence
and using product knowledge and enhanced selling techniques to achieve monthly
targets.
MAIN DUTIES AND RESPONSIBILITIES
* Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
* Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
* Ensure the shop is kept clean and tidy at all times
* Maintain an awareness of all products, promotions, advertisements and new releases
* Ensure proper display and visual merchandising standards according to communicated guidelines at all times
* Assist in processing and replenishing merchandise and participate in the receipt of stocks
* Recognize security risks and thefts and handle situations as fast and professionally as possible
* Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
* Complete necessary trainings, enroll to training portals and maintain the latest certificates
* Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards. POSITION REQUIREMENTS EDUCATION High School Diploma or a Bachelor’s/Technical degree. EXPERIENCE No previous experience needed. #LI-DNI
* Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
* Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
* Ensure the shop is kept clean and tidy at all times
* Maintain an awareness of all products, promotions, advertisements and new releases
* Ensure proper display and visual merchandising standards according to communicated guidelines at all times
* Assist in processing and replenishing merchandise and participate in the receipt of stocks
* Recognize security risks and thefts and handle situations as fast and professionally as possible
* Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
* Complete necessary trainings, enroll to training portals and maintain the latest certificates
* Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards. POSITION REQUIREMENTS EDUCATION High School Diploma or a Bachelor’s/Technical degree. EXPERIENCE No previous experience needed. #LI-DNI