Key Account Manager

Job Requirements Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. In this role you will: Market Presence & Strategy: Driving Market Intelligence and Strategic Growth
• Define and lead market intelligence initiatives to ensure full visibility into competitive dynamics and country-level opportunities
• Own and defend SIEMENS HEALTHINEERS market share and strategic positioning across assigned countries, setting direction for sustainable growth.
• Spearhead Go-to-Market analysis and strategy formulation, taking end-to-end accountability for execution across countries in scope
• Lead business planning cycles, including forecast development, performance reviews, and corrective action planning at country level
• Shape the pursuit strategy for Large & Complex deals, orchestrating cross-functional teams through holistic opportunity assessment and investment decisions
• Serve as senior interface with Government Affairs and Regional Financing & Funding stakeholders, ensuring strategic alignment and executive-level engagement. Customer & External Stakeholders: Building Strategic Relationships
• Cultivate and maintain trusted executive-level relationships with major end customers and strategic stakeholders (eg EPCs, key financial institutions, NGOs), acting as a senior point of contact.
• Develop deep expertise in country market structures (public/private), with a nuanced understanding of the needs of secondary and tertiary care institutions; leverage these insights to shape commercial strategy.
• Demonstrate command of SIEMENS HEALTHINEERS's portfolio and proactively drive tailored strategic recommendations in partnership with Business Areas. Business Partner Management: Elevating the SIEMENS HEALTHINEERS Partner Ecosystem
• Hold full ownership of business partner contracts, including Distributor Agreements, Supplemental Agreements, and Annexes, ensuring legal and commercial robustness.
• Serve as the primary strategic voice of SIEMENS HEALTHINEERS's Healthcare vision to business partners, securing executive-level commitment and alignment with long-term objectives.
• Bear ultimate accountability for the full commercial cycle: lead generation, pipeline integrity, opportunity governance, complex contract negotiations, RFP responses, revenue delivery, and profitability targets.
• Champion the adoption of SIEMENS HEALTHINEERS's digital and operational tools within the partner network, driving performance and compliance through structured enablement. Internal Leadership and Cross-Functional Collaboration within SIEMENS HEALTHINEERS
• Drive data-driven business governance through disciplined CRM usage, leveraging pipeline analytics, Win/Loss insights, and data quality standards to steer country performance.
• Lead structured knowledge-sharing forums across country managers in the region, fostering best practice dissemination and collective strategic intelligence.
• Partner closely with Business Development to co-design growth initiatives, qualify strategic opportunities early, and ensure seamless handoff from pipeline to execution.
• Collaborate with Governmental Affairs to anticipate regulatory shifts, navigate public procurement dynamics, and position SIEMENS HEALTHINEERS favorably within the policy environment.
• Work in close coordination with Customer Service to ensure post-sale excellence, rapid issue resolution, and a consistent customer experience that supports retention and reference generation.
• Proactively orchestrate cross-functional stakeholder engagement throughout the opportunity lifecycle, ensuring organizational agility and quality of response in high-stakes situations.
• Uphold full accountability for compliance with all internal processes, governance frameworks, and regulatory requirements across the country scope Key Performance Indicators
• New Order Intake & Revenue Growth: the primary success metric. The role is fundamentally a senior sales position; consistent delivery of new order targets and year-on-year revenue growth across assigned countries is non-negotiable.
• Pipeline Coverage & Quality: maintenance of a robust, well-qualified pipeline at a minimum coverage ratio, reflecting both near-term execution discipline and long-term opportunity development.
• Market Share: measurable progression of SIEMENS HEALTHINEERS's position in each country, tracked against defined competitive benchmarks.
• Business Partner Performance: distributor revenue attainment, compliance with operating framework, and active adoption of SIEMENS HEALTHINEERS tools and processes.
• CRM Data Integrity: consistency and accuracy of pipeline data, opportunity updates, and Win/Loss reporting as a measure of commercial rigor. Work Experience
- Proven experience in key account management, preferably within the West African market
- Strong understanding of indirect sales channels and partner management
- Excellent communication and negotiation skills
- Ability to build and maintain long-term client relationships
- French and English: mandatory, with professional proficiency required in both languages to operate effectively across internal and external stakeholder environments.
- Strategic thinking and problem-solving abilities
- Proficiency in market analysis and identifying growth opportunities
- Fluency in English; knowledge of French or other regional languages is a plus
- Strong organizational and project management skills
- Ability to work independently and as part of a cross-functional team
- Proficient in CRM software and Microsoft Office Suite Benefits Who we are We are a team of more than 74,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site