Hotel Director

Qualifications:
SHIPBOARD Employment Minimum of 6-8 years of professional experience in luxury hotel operations (multi-outlet) with at least 5 years at a management level Previous cruise line experience is an advantage, but not limited to experience in luxury hospitality, and other service-driven industries. Excellent fluent English (verbal and written). Conversational skills in additional languages are considered an asset. Duties and Responsibiliti es:Provides strategic direction and leadersh ip.
Takes responsibility for all aspects of hotel operations to ensure optimum guest satisfaction through a welcoming and efficient guest service experience and foster crew friendline ss.
Forbes Standard: Embrace and Aspire to be Forbes 5 s tarForbes standard training: Crew are fully made aware of Forbes standard requirement and ship ready for possible inspecti on.
ATRI – Ability to resolve challenges onboard and all issues are solved onboa rd.
Daily powerful and inspiring Morning meet ingMentors and supports Heads of departments, identifies training needs, and talent developme nt.
Attends meetings, training activities and related courses and all other work-related activities as requir ed.
Actively participates in weekly public health inspections and ensures corrective actions are complet ed.
Distributes the NPS, Financial data, Hotel Director’s Voyage Report and Deep Dive Analysis, at the end of every voyage to designated stakeholde rs