Quality Manager Automobile

Il y a 22 heures

Tangier-Tetouan-Al Hoceima, Maroc Confidentiel Temps plein

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The Quality Manager is responsible for developing, implementing, and maintaining the plant's Quality Management System to ensure compliance with automotive industry standards, customer requirements, and internal procedures. The role aims to improve product and process quality, enhance customer satisfaction, reduce quality costs, and drive continuous improvement across all manufacturing activities. 2.

Key Responsibilities
Quality Management System
• Develop, implement, and maintain the Quality Management System in accordance with IATF 16949 and ISO 9001 requirements.
• Ensure compliance with customer-specific requirements and applicable automotive standards.
• Lead internal, external, and customer audits.
• Coordinate certification and surveillance audits.
• Ensure effective implementation of quality procedures, policies, and standards. Customer Quality Management
• Act as the main point of contact for customers on all quality-related matters.
• Manage customer complaints and ensure timely responses using 8D methodology.
• Monitor customer quality performance indicators, including PPM, customer claims, and warranty costs.
• Ensure customer satisfaction and implement appropriate corrective and preventive actions.
• Coordinate customer audits and quality reviews. Production & Process Quality
• Ensure product and process conformity throughout all manufacturing stages.
• Monitor quality performance indicators, including scrap rate, rework, rejection rates, and First Time Quality (FTQ).
• Ensure effective implementation of control plans, PFMEA, and inspection procedures.
• Work closely with Production and Engineering teams to prevent quality issues.
• Lead root cause analysis and problem-solving activities. Supplier Quality Management
• Monitor supplier quality performance and ensure compliance with quality requirements.
• Coordinate supplier audits, evaluations, and qualification processes.
• Manage supplier non-conformities and corrective action plans.
• Support supplier development and continuous improvement initiatives. Project Quality Management
• Ensure quality requirements are integrated into new product development and industrialization processes.
• Supervise APQP and PPAP activities.
• Ensure validation of manufacturing processes before mass production.
• Participate in project reviews and ensure compliance with customer quality requirements. Team Management & Development
• Manage, supervise, and develop the Quality Department team.
• Define objectives and monitor individual and departmental performance.
• Identify training needs and develop quality awareness across the organization.
• Promote a strong quality culture and accountability at all organizational levels.

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Quality Manager Automobile

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