Receptionist

Lorem Ipsum A place where inspiration finds you Receptionist The Human Resources & Administration department invites internal (permanent full-time staff members) and external applicants for the position of Receptionist. “For internal applicant, a prior written approval from the Dean/Director or Head of Department is mandatory.” Reporting Line: ACC Manager. Position Description Summary Manage the front desk on a daily basis and perform a variety of administrative and clerical tasks. As a Front Desk, the Receptionist will be the first point of contact for the entity. Front Desk Receptionist’s duties include offering administrative support across the organization, welcoming guests, and coordinating front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role, and deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Main Duties Manage the reservation process. Consult the reservation demands at the conference center. Check the availability: taking into consideration the period of reservation, and the type of requested rooms (single/large standard/luxury/suite). In case of availability, a response is automatically sent to the requester. In case of unavailability, suggest an alternative to satisfy the requester. Send an e-mail to the requester asking for the names of the participants and their assignments. Prepare the magnetic cards of the assigned rooms; make sure that they are functional. Coordinate with the cleaning superintendent about the rooms to prepare. Coordinate with the technician concerning the rooms that need heating. Send the list of the participants, their assignments, and the period of their stay to the security department. Make sure that all names are inserted according to the request of the customer: single/large / luxury or suite before the arrival of the participants of each event. Make sure that all the procedures and preparations are under control. Prepare vouchers that include Housing invoices, including participants' periods of stay and the type of assigned rooms. Participants' meal invoices. Study rooms. Prepare invoices. Be welcoming and courteous at the reception upon guests’ arrival. Come up with an immediate solution to the frequent changes that may occur to satisfy all the demands. Find immediate resolution of any problems that may arise during the arrival or stay of guests. Ability to plan work activities. Consistently reliable. Qualifications Bac+2 or equivalent qualification Telephone answering skills Verbal communication Active listening skills Professionalism Customer service Organization Handles pressure Supply management Computer skills Hospitality Skills Communication Multitasking Social skills Organization Technical skills Stress management skills Problem-solving Empathy Reliability Deadline: September 12, 2026, at midnight. Qualified applicants are invited to submit a letter of application and a CV via the following form: Apply to this position The Search Process Screening will begin as soon as possible, and short-listed candidates will be invited for interviews. The successful candidate will need to take the position right after notification.