Sales Lead, Morocco

What To Expect The Sales Lead is responsible for driving revenue, results, and customer experience across Morocco business. The Retail Sales Leader will hire, train, and develop effective teams, shape and execute operational standards, and work cross-functionally to develop business planning and the Country strategy. Ultimately, the Sales Leader is co-accountable, alongside the Tesla for Business Leader for growing market shares across all product lines, driving brand awareness, and increasing profitability within Morocco. The Sales Lead must deliver excellent results and achieve goals month after month by developing effective local teams, ensuring operational standards are met on a consistent basis, and leading strategic business planning within their region. The Sales Lead communicates effectively, can translate strategic themes into concrete action plans, and provides consistent feedback to identify, prioritize, resource, and operationalize projects. This role directly supports Tesla’s mission by ensuring an accurate, consistent, and rapid transaction for Tesla customers.

What You'll Do
Build effective teams Source, recruit, hire, and on-board top talent Lead, develop, coach and motivate high-performing teams Reinforce a culture of leadership and team excellence: training standards, succession planning, talent acquisition and employee retention Spend time in both stores and delivery hubs; and provide coaching, and in-the-moment feedback to management and senior team leaders Directly manage a team of people across the retail field team Set clear targets and goals, holding teams accountable by driving performance Create a culture of employee engagement and recognition of high performers Represent Tesla in a professional and responsible manner when communicating with others both internally and externally Drive team performance Set clear targets and plans on Customer Service, market sales and delivery pipelines; hold teams accountable by driving performance management with local leadership Use reports and dashboards to make actionable business recommendations to managers and executive leadership Proactively mediate and resolve any customer concerns or escalations that require additional leadership support Develop and execute daily, monthly, quarterly, and yearly strategies to hit targets and drive profitability Drive increase margin in the Country/ Region Reinforce operational standards Develop and reinforce high operational standards by coaching through and reinforcing targets Maintain and reinforce Safety and Security standards by partnering with EH&S, Workplace and Security teams Create a continuous improvement culture by actively collecting feedback, testing strategies, and improving vehicle and customer flow in each sales and delivery location Demonstrate fluency and reinforce requirements in the local market’s Sales and DMV requirements and processes Partner with fleet logistics to optimize sales and delivery processes that promote customer experience Utilize reports and dashboards to provide feedback to management on strategic direction, as well as execute process management changes Keep executive leadership informed through a regular cadence of emails and calls Help control expenses, including staffing, supplies, and services Strategic business planning Build strong relationships with key stakeholders across business functions to ensure strong execution across the retail business, Business Planning, Supercharging, Growth, Government Relations, Recruitment, HR, and Service To support the Country Sales & Delivery Leader with shaping the market Sales & Delivery strategy Develop commercial awareness of market and partner with local communities, businesses, and Tesla owners to create opportunities for growth Collaborate with business partners to execute strategy for marketing initiatives, charging infrastructure, delivery center logistics, and real estate expansion Lead conversation to provide consistent feedback to internal teams regarding sales processes, capacity, throughput, and errors Perform additional responsibilities as assigned by management to meet business needs What You'll Bring Experience leading large cross-functional teams in a high-growth, service-focused industry with Multi-site experience Demonstrated ability to inspire, influence, and hold teams accountable to achieve a common goal Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines Innovative – unfazed by change, hungry to learn, resourceful Driven – effective at using data, logic, and instincts to identify problems and execute solutions Experience running complex processes using Lean or other techniques Trustworthy – Passionate dedication and ethical approach to management and operations Collaborative
- Successful history of building relationships; evidence of being a well-respected, trusted partner, and someone others want to work with Passion for Tesla’s mission to accelerate the world’s transition to sustainable energy Excellent analytical, verbal, and written communication, and sales skills Prior P&L experience required Ability to travel frequently Must have and maintain a valid driver’s license and an acceptable and safe driving record , Tesla