Service Quality Coordinator
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Tangier The Opportunit yOur client, a leading international automotive manufacturer, is looking for a Quality Coordinato r to support the Quality Manager in ensuring product and process quality, driving continuous improvement, and maintaining compliance with customer and automotive quality standards **. Key Responsibiliti*
*
- esSupport the daily management of the Quality Departmen
- t.
Coordinate quality activities across productio
- n.
Manage customer complaints and non-conformities using 8D, QRQC, PDCA, and Root Cause Analysi
- s.
Lead corrective and preventive action plan
- s.
Ensure compliance with IATF 16949, ISO 9001, VDA 6.3, and customer requirement
- s.
Prepare and support internal, customer, and certification audit
- s.
Monitor quality KPIs and drive continuous improvement initiative
- s.
Support new product launches and process validatio
- n.
Promote a strong quality culture across the plan **t. The Ideal Candid*
*
- ateEngineering degree in Quality, Industrial, Mechanical Engineering, or a related fie
- ld.
Minim um 5 years of experie nce in Quality within the automotive indust
- ry.
Strong knowledge of Automotive Core Tools (APQP, PPAP, FMEA, SPC, MSA, Control Plan, 8
- D).
Experience with customer quality, audits, and continuous improveme
- nt.
Knowledge of Lean Manufacturing and Six Sigma is an advanta
- ge.
Fluent in French and Engl i
- sh.
Proficient in Excel, ERP systems, and quality reporting too **ls. Key Competen*
*
- ciesLeadership and teamw
- ork.
Strong analytical and problem-solving ski
- lls.
Excellent communication and stakeholder managem
- ent.
Organized, detail-oriented, and customer-focu
- sed.
Able to work effectively in a fast-paced manufacturing environm **ent. Must*
*
- -Have✔ Automotive manufacturing experi
- ence.✔ IATF 16949 / ISO 9001 knowl
- edge.✔ Hands-on experience with Automotive Core T
- ools.✔ Customer quality and audit experi
- ence.✔ Fluent English and Fr ench.
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