Head of Market

Il y a 2 mois

Postuler

الرباطسلاالقنيطرة الرباط المغرب, Maroc British Council Temps plein

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Role Description & Purpose

This is a unique opportunity to join the British Council at a pivotal stage of its growth, taking on a key leadership role in shaping the future of a globally recognised commercial enterprise. As a senior market leader within the English & Examinations (E&E) Strategic Business Unit, you will set and deliver strategic market plans aligned to organisational priorities – driving growth, sustainability, and customer experience.

You will own market P&L performance, identify and convert revenue opportunities, and lead large, high-performing teams to accelerate commercial growth. This includes overseeing business development and partnership strategies to build sustainable, long-term revenue streams.

Success in this role depends on strong cross-functional leadership – partnering with Proposition, Network, and Functional teams to translate global strategy into local market success, align priorities, and deliver profitable, optimised performance.

With ambitious targets and significant scope for career development, this is a chance to make a lasting impact on a global business generating over £700 million annually.

Role Accountabilities

As the senior leader for the market, you will provide inspirational leadership that enables high performance, fosters an inclusive culture, and drives accountability for results. Leading and influencing teams across a complex matrix environment, you will ensure colleagues are aligned behind a shared vision and empowered to deliver ambitious commercial, operational, and customer outcomes.

You will be accountable for developing and delivering the country's E&E business plan, translating global strategy into market-led priorities that drive growth, profitability, and long-term sustainability. Owning the market P&L, you will identify and convert revenue opportunities, oversee resource allocation, and optimise performance to achieve demanding financial and commercial targets.

Building strong partnerships and influencing senior stakeholders will be central to the role – collaborating closely with Proposition, Sales, Marketing, Operations, Finance, People, and Professional Services teams to secure resources, align priorities, and ensure the successful execution of market plans. Externally, you will represent the British Council with customers, strategic partners, government stakeholders, and other key decision-makers, strengthening market presence and creating opportunities for sustainable growth.

Using insight, data, and market intelligence, you will monitor performance, manage risk, resolve complex challenges, and drive continuous improvement across customer, commercial, and operational outcomes.

Essential

Qualifications & Experience

Strong leadership and people management skills, with experience leading cross-functional teams within complex matrix organisations
Proven experience in a commercial leadership role, delivering business growth and managing P&L for a medium/large market
Solid financial acumen, with the ability to manage P&L, make sound investment decisions, and drive profitability while maintaining cost control
Excellent stakeholder management skills, with the ability to influence and build relationships across internal and external stakeholders, including senior leaders and government agencies
Strong track record in customer experience management, driving satisfaction and retention through effective service delivery
Expertise in market analysis, revenue forecasting, and performance tracking, with a data-driven approach to decision-making and problem-solving
Written and verbal proficiency in English, as British Council systems and global processes operate in English

Desirable

A relevant degree in business, marketing, or a related field
Experience working in international or global markets, particularly in education.
Knowledge of global / local market dynamics, customer needs, and competitive landscapes in relevant sectors.

Important Information

Location: the position is based in Rabat, Morocco.
Contract Type: this is a perm

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