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English-speaking customer advisor on night shift
Il y a 2 mois
MCC is recruiting English-speaking account managers. You will be in charge of :
- Managing inbound and outbound calls to our English-speaking business customers (BtoB).
- Ensure quality customer service by answering queries, resolving problems and building customer loyalty.
- Prospect for new customers and develop the existing portfolio.
- Work as part of a team. - - Perfect command of spoken and written English, with both an American and British accent.
- Successful experience in a call center, ideally in BtoB.
- Excellent communication and customer relations skills.
- Ability to listen, empathize and persuade.
- Willingness to work night shifts.
- Good command of IT tools. - - A stimulating work environment within a young and dynamic team.
- Full training in the company's products and tools.
- Development prospects within the Group.
- An attractive salary package (fixed + variable) and benefits (health insurance, CNSS, etc.).
If you're passionate about customer service and want to take on new challenges with American customers, come and join us
