Senior Microsoft Dynamics Specialist

il y a 7 jours

Rabat, Rabat-Salé-Kénitra, Maroc beBeeDynamics Temps plein 90 000 € - 120 000 €
Lead Consultant Job Description

We are seeking a skilled Lead Consultant to join our team. The ideal candidate will have extensive experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development.

Key Responsibilities
  • Organize, manage and document workshops, meetings and requirements sessions with client representatives, project stakeholders and teams;
  • Work with onsite engagement team & client team to gather requirements, determine expectations & finalize deliverables;
  • Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements;
Requirements
  • Confident in abilities and can demonstrate this in front of the client;
  • Works independently as well as in a team environment;
  • Acts with professional demeanor;
  • Manages time and multiple tasks accordingly;
  • Thinks clearly and calmly under pressure;
  • Solves complex problems with creative solutions;
  • Places emphasis on client satisfaction;
  • Desires to constantly assess and incorporate new technologies and software into their skillset;
  • Promotes the values of the organization;
  • Good communication skills;
  • A university graduate with relevant degree within a computing or business discipline;
  • Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable;
  • Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors;
  • Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must;
  • At least 5-6 end-to-end large-scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service;
  • Strong exposure to presales;
  • Conducting interviews to hire talent;
  • Mentoring juniors;
  • Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI);
  • Strong understanding of Dynamics 365 Common Data Model and Common Data Model including customizations and development of Business Data Models for different solutions;
  • Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons;
  • Ability to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes;
  • A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals;
  • A proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution;
  • Experience of consultancy roles in software delivery;
  • Experience in a delivery-oriented IT environment using waterfall, agile and DevOps methodologies;
  • Adept at Business Requirement Analysis;
  • The ability to see the greater picture and suggest solutions both within and outside the current implementation;
  • Project documentation experience especially for work packages to be implemented by offshore teams;
  • Business process mapping, modeling and documentation knowledge.

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