Account Management

Recruiter: Suon & Suon

Company: Bridged Media

Location: Remote-first (focus on US & European clients)

Type: Full-time

About Bridged Media

Bridged Media helps content-led organisations transform AI into a true growth engine. Our suite of intelligent AI Agents boosts audience reach, engagement, and monetisation. We partner with ambitious organisations such as Informa, Terrapinn, IndiaToday, FTStrategies, and many more—helping them operationalise AI across editorial and revenue teams.

About the Role – Account Management Executive

We are looking for a proactive and client-obsessed Account Management Executive to drive client success with AI projects. This is a unique opportunity to work with global media brands and help them shape the future of AI adoption in their businesses.

Key Responsibilities

As an Account Management Executive, you will:

• Guide clients from initial engagement to full-scale adoption of AI Agents.
• Own onboarding, account planning, and stakeholder communications across multiple accounts.
• Design and experiment with AI Agents, ensuring deployments are aligned with client objectives and optimised through controlled experiments.
• Monitor and interpret performance metrics to assess impact, refine strategies, and demonstrate ROI.
• Run strategic reviews to shape long-term AI strategies.
• Collaborate with Bridged Media's sales and technology teams to evolve sales strategy and align client solutions.
• Translate client feedback into product insights and feature recommendations.
• Track renewals and proactively address churn risks.

Role Requirements

• 2+ years of experience in account management, customer success, or consulting, ideally within SaaS or media-tech.
• Experience managing multiple accounts/stakeholders simultaneously.
• Excellent written and verbal communication skills; confident engaging with C-level and operational teams.
• Ability to work with technical teams and translate product functionality into business value.
• Strong analytical mindset; comfortable using data to guide strategy and identify upsell opportunities.
• Fluent in English (other European languages are a plus).
• Self-starter with structured approach to goals and timelines.

Who Thrives in this Role?

Top performers typically demonstrate:

• Strong communication, time management, and adaptability in remote settings.
• A proactive, problem-solving mindset.
• Experience in high-growth startups or scale-ups.
• Passion for data-driven storytelling, media, and AI-led innovation.
• Ability to navigate complex organisations and spot growth opportunities.
• A mix of consultative finesse and commercial sharpness.

Why Join Bridged Media?

• Real ownership – Lead client relationships and make strategic decisions.
• Global exposure – Collaborate with leading publishers across the UK, Europe, and beyond.
• Remote-first flexibility – Work from anywhere, with focus on output not hours.
• High-growth environment – Operate at the crossroads of AI, SaaS, and digital publishing, with direct access to the founding team.
• Transparent, impact-driven culture – Clarity, accountability, and measurable progress.
• Competitive compensation – Base pay plus performance-linked incentives tied to measurable business impact.

Application Process

If you've read this far, you're serious about the role. To apply:

"Open AE role with Bridged - Event & Media"

And answer the following question:

"Imagine a client has adopted an AI Agent, but usage is dropping after onboarding. What steps would you take to understand why, and how would you help them extract more value from the product?"

Only candidates who respond to this question will be considered.

Job Type: Full-time

Pay: 5,000.00DH - 12,000.00DH per month

Education:

• Master's or Business School (Required)

Experience:

• Sales: 2 years (Required)

Language:

• english (Required)