Business Operation Analyst – ArrowSphere

il y a 23 heures

Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein
Position:Business Operation Analyst – ArrowSphereJob Description:

Company: Arrow Electronics
Location: Shore 2-A / 2-C, Casablanca Nearshore, Casablanca, Morocco
Work mode: Hybrid (3 days on-site / 2 days remote)

Direct team locations: France, Morocco (+United States)

About Arrow
About ArrowSphere

*** Please submit your application in English. ***

Role Objective

The Business Operation Analyst is responsible for the structuring, analysis, and operational steering of vendor-related operational data in order to:

  • monitor operational activities

  • measure current and past performance

  • project future volumes and trends

  • enable clear sharing and communication of activity insights across international teams

The role is part of a broader operations industrialization initiative, supporting both operations and project teams.

Functional Scope

  • Vendor operational data

  • Activity monitoring and performance steering

  • Reporting and activity projection

  • Data models and KPI consistency

  • International environment (France / Morocco / US)

Key Responsibilities

  • Analyze and exploit operational data stored

  • Design, maintain, and optimize SQL queries to support activity monitoring and decision-making

  • Understand, document, and challenge existing data models

  • Contribute to the definition and evolution of conceptual data models (CDM/MCD) when required

  • Define and formalize processes, procedures, and operating models (SOP / MODOP) related to operations and data usage

  • Define reliable, traceable operational KPIs

  • Produce clear operational reports covering:

    • past activities

    • current activities

    • short- and mid-term projections

  • Propose and implement activity monitoring mechanisms aligned with operational needs

  • Use Excel (XLS) for analysis, consolidation, and data restitution when relevant

  • Ensure clear communication and shared understanding of insights across France, Morocco teams

  • Actively contribute to the standardization and industrialization of operational practices

Key Accountabilities

Data & consistency

  • Ensure reliability, coherence, and usability of vendor operational data

  • Ensure alignment between data, KPIs, and operational reality

Monitoring & projection

  • Build relevant activity monitoring indicators

  • Provide a consolidated and forward-looking view of operations

Industrialization

  • Standardize analysis and reporting practices

  • Improve scalability, readability, and repeatability of operational processes

Required Profile

Business Operation Analyst, strongly oriented toward data and operations.

Skills & Experience

  • Higher education degree (business, engineering, or equivalent)

  • 4+ years of experience in operational data analysis, activity steering, or operations

  • Advanced SQL skills (complex queries, joins, aggregations, data consistency checks)

  • Solid understanding of data models and conceptual data models (CDM/MCD)

  • Ability to translate raw data into actionable operational insights

  • Strong proficiency with Excel (XLS) for analysis and reporting

  • Experience in B2B / vendor environments is a plus

  • Comfortable working in distributed international environments

Languages

  • English: fluent

  • French: fluent

Expected Qualities

  • Strong analytical rigor

  • Structured mindset

  • Attention to detail and data consistency

  • Ability to clearly communicate complex analyses to non-technical stakeholders

Do you see yourself as our future colleague? If yes – send us your application in English.

#LI-KZ1 #LI-HYBRID

Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Business Support

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