Business Operation Analyst ArrowSphere

il y a 23 heures

Casablanca, Casablanca-Settat, Maroc Arrow Electronics Inc Temps plein

Role Objective

The Business Operation Analyst is responsible for the structuring, analysis, and operational steering of vendor-related operational data in order to:

  • monitor operational activities
  • measure current and past performance
  • project future volumes and trends
  • enable clear sharing and communication of activity insights across international teams

The role is part of a broader operations industrialization initiative, supporting both operations and project teams.

Functional Scope

  • Vendor operational data
  • Activity monitoring and performance steering
  • Reporting and activity projection
  • Data models and KPI consistency
  • International environment (France / Morocco / US)

Key Responsibilities

  • Analyze and exploit operational data stored
  • Design, maintain, and optimize SQL queries to support activity monitoring and decision-making
  • Understand, document, and challenge existing data models
  • Contribute to the definition and evolution of conceptual data models (CDM/MCD) when required
  • Define and formalize processes, procedures, and operating models (SOP / MODOP) related to operations and data usage
  • Define reliable, traceable operational KPIs

  • Produce clear operational reports covering:

  • past activities

  • current activities
  • short- and mid-term projections
  • Propose and implement activity monitoring mechanisms aligned with operational needs
  • Use Excel (XLS) for analysis, consolidation, and data restitution when relevant
  • Ensure clear communication and shared understanding of insights across France, Morocco teams
  • Actively contribute to the standardization and industrialization of operational practices

Key Accountabilities

Data & consistency

  • Ensure reliability, coherence, and usability of vendor operational data
  • Ensure alignment between data, KPIs, and operational reality

Monitoring & projection

  • Build relevant activity monitoring indicators
  • Provide a consolidated and forward-looking view of operations

Industrialization

  • Standardize analysis and reporting practices
  • Improve scalability, readability, and repeatability of operational processes
Desired Candidate Profile

Business Operation Analyst, strongly oriented toward data and operations.

Skills & Experience

  • Higher education degree (business, engineering, or equivalent)
  • 4+ years of experience in operational data analysis, activity steering, or operations
  • Advanced SQL skills (complex queries, joins, aggregations, data consistency checks)
  • Solid understanding of data models and conceptual data models (CDM/MCD)
  • Ability to translate raw data into actionable operational insights
  • Strong proficiency with Excel (XLS) for analysis and reporting
  • Experience in B2B / vendor environments is a plus
  • Comfortable working in distributed international environments

Languages

  • English: fluent
  • French: fluent

Expected Qualities

  • Strong analytical rigor
  • Structured mindset
  • Attention to detail and data consistency
  • Ability to clearly communicate complex analyses to non-technical stakeholders

Do you see yourself as our future colleague? If yes send us your application in English.

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