Service Desk Agent with German and English

il y a 1 minute


Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein

Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Identify issues, investigate root causes, and recommend solutions to reported problems Provide technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance May prepare help desk incident reports and assist in hardware and software evaluation Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner University education, preferably technical degree, or Microsoft certifications Up to two years' experience and shows a good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications Experience of providing remote IT support; Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Excellent communication and customer service skills; with the ability to handle stressful situations and deal professionally with customers Fluency in English and German Language Flexibility to work shifts if required



  • Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein

    Req ID: 348762NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Agent with German and English to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco...


  • Casablanca, Casablanca-Settat, Maroc NTT DATA North America Temps plein

    Req ID:348762NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk Agent with German and English to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco...


  • Casablanca, Casablanca-Settat, Maroc NTT DATA Services Temps plein

    Role OverviewThe Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks, and peripherals using available technology. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises...


  • Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk Agent- English and French to join our team in casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco...


  • Mechouar Casablanca, Casablanca-Settat, Maroc NTT DATA North America Temps plein

    Req ID:341193NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk Agent- English and French to join our team in casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco...


  • Mechouar Casablanca, Casablanca-Settat, Maroc NTT DATA North America Temps plein

    Req ID:335272NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk Agent Dutch-English to join our team in casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).Service...


  • Casablanca, Casablanca-Settat, Maroc NTT DATA North America Temps plein

    Req ID:349732NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service desk agent-Italian and French to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco...


  • Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein

    Req ID: 349732NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service desk agent-Italian and French to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco...


  • Casablanca, Casablanca-Settat, Maroc NTT DATA North America Temps plein

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service desk agent-Italian and French to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).Service...


  • Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein

    Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Identify issues, investigate root causes and recommend solutions to reported problems Provide technical guidance in activities associated with identifying, prioritizing and resolving...