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Senior Sales Associate, Tachfine Zakariae Bhorek
Il y a 6 minutes
PURPOSE & IMPACT ON ORGANIZATION:
You contribute to the store sales and adidas profit targets by:Passionately inspiring, serving and selling to ConsumersDiligently executing store operations, with a special focus on selected areasContributing to a culture of consumer centricity within the storeProviding support and coach Retail Professionals
KEY RESPONSIBILITIES:
Actively connect and engage with consumers entering the storeKnow the store KPI's (key performance indicators) and contribute to store salesResponsible for improving the Consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsUse seasonal product and Brand knowledge effectively during Consumer interactionsCommunicate product features and benefits, and unique selling points clearly to address Consumer needs Connect our Consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for ConsumersUse all omnichannel related sales toolsGuide the consumers through the digital touchpoints in the storeProcess merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floorComplete sales transactions quickly and accurately whilst adhering to cash protection proceduresUses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyaltyMinimize loss in the stockroom and the sales floorPerform all store operations in a safe, effective, and efficient mannerComply with all operational policies and proceduresMaintain an appealing, easy to shop environment for customers by executing visual merchandising and housekeeping standardKnow the store KPIs and how you personally contribute to themPlays a role in maximizing sales and minimizing lossKeeps an up-to-date awareness of our competitorsOffers suggestions and ideas on how to improve operations and processesCollaborate productively and respectfully with team members, and support others where neededCommunicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performanceSeek coaching and learning opportunities to continually improve performanceComplete all applicable training programs and effectively apply the learning on the jobAlways work with a team-first mindset, fully respecting all colleagues and actively contribute to making adidas an inclusive and welcoming environment for all
AUTHORITIES:
Not Applicable
KEY RELATIONSHIPS:
CustomersPeers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
Retail Professional Competencies
MINIMUM QUALIFICATIONS:
Preferably between 1-2 months working in a sports/fashion customer
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.