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Africa Learning
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Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Job Summary
The Learning & Development Manager for the Africa (AFR) system is a core member of the EMESA L&D leadership team and will deliver all end-to-end processes related to the Learning and Development function (L&D) for our workforce in Africa.
In this role, you represent the L&D function in AFR and are the first point contact for our learners and business stakeholders on any L&D related topics. You lead a growing team of 5 to 10 direct and indirect reports (team members, affiliated trainers and HR professionals). Your responsibilities include conducting training needs assessments, developing and delivering local content, delivering global and regional programs locally, monitoring quality and driving continuous improvement, people management and financial management.
In addition, you also collaborate with L&D peers regionally and globally to ensure the full integration of trainings in your system. You contribute to projects to scale L&D innovation and best practices and optimize processes and technology.
Responsibilities
- Analyzing business capability gaps and training needs
- Overseeing the design, development and improvement of training paths and content, either through roll-out of global and regional programs or alternatively through execution of complementary local initiatives
- Increasing efficiency and productivity through continuous process improvement and automation
- Supporting learners through training- and workshop facilitation, coaching and mentoring initiatives
- Evaluating and measuring the impact of trainings
- Being a trusted advisor, providing guidance and direction to Managers and other key stakeholders
- Managing financial responsibilities, such as the local training budget, tracking expenses, vendor contracting and invoice processing
- Proactively scouting and evaluating external training contractors
- Leading 1-2 direct reports, managing professional development tasks (coach, mentor, support growth), performance management and career development tasks (check-ins, feedback, reviews), workload planning responsibilities and maintaining a collaborative, inclusive, and high-performing team environment
- Liaising with other HR teams to ensure embed trainings in the end-to-end BCG Career development process in the AFR system
What You'll Bring
Qualifications
- University Degree in Human Resources, Organizational Psychology, Economics or related Human Sciences
- At least 6 years of working experience in a Learning & Development role, ideally in a structured corporate environment or consultancy company
- Fluency in English is required, French is an important plus.
KEY COMPETENCIES
- Solid business acumen in professional services or corporate environment
- Strong interpersonal skills, with the ability to collaborate and influence across different leadership levels, countries and cultures
- Excellent communication skills (written and oral) and facilitation skills
- Ability to quickly grasp and navigate complex reporting relationships and stakeholder matrices and deal with ambiguity
- Advanced level experience with MS Office: Word, PowerPoint, Excel, Outlook
- Experience leading others as a people manager
- Familiarity in Learning Management Systems (LMS), e.g., SABA and Cornerstone or similar and solid understanding of emerging learning technology and trends
- Proven track record to perform successfully in a fast-paced and service-oriented environment
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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