Customer Service Associate – Spanish, Italian

il y a 3 jours

Casablanca, Casablanca-Settat, Maroc Hytech Temps plein 150 000  - 250 000  par an

About Us

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.

With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.

Role and Responsibilities:


• Provide front-line support to our customers via live chats, phones, and email.


• Answering queries and resolving client issues regarding our products, platforms, and promotion.


• Address customer feedback as well as complaints professionally.


• Record and update customer data and other relevant information when necessary.


• Supporting documentation/administrative needs within the department and supporting

translation for customer announcement notices.

Requirements:


• Tertiary education, diploma or above.


• Fresh graduates are welcome to apply.


• Willing to work on shifts (including weekends if required).


• Proficient in Microsoft Office.


• Effective communication skills.


• A logical and analytical approach to problem-solving.

Desirable:


• 1-2 years working experience, preferably in Customer Service (Financial / Forex industry would

be a distinct advantage).


• A genuine interest in working in financial markets and client services.

Benefits:


• Competitive remuneration package (Basic salary + performance based bonus)


• Young, Passionate & Friendly Working Environment.


• Rewarding career development with regional exposure.


• Team building activities

  • Customer Service Associate with Italian

    il y a 2 jours

    Casablanca, Casablanca-Settat, Maroc Link Agency Temps plein 20 000  - 25 000  par an

    Link Agency is recruiting on behalf of one of its clients: Customer Service Associate – Italian Speaker | CasablancaAbout our clientOur client is looking for aCustomer Service Associateto join a dynamic and international Customer Service team. The team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and...

  • Italian Speaker

    il y a 7 jours

    Casablanca, Casablanca-Settat, Maroc Link Agency Temps plein 90 000  - 120 000  par an

    Italian Speaker / Customer Service Associate (Casablanca) Localisation :Casablanca Type :CDI – Temps pleinDescription du poste :Nous recrutons un(e)Italian Speaker – Customer Service Associatepour le compte d'une entreprise internationale.Le poste consiste à assurer lacommunication avec les clients italiens, lesuivi administratif des commandeset à...

  • Bilingual Customer Service Associate – Italian/English

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc Hytech Temps plein 20 000  - 40 000  par an

    Role and Responsibilities:Provide front-line support to our customers via live chats, phones, and email.Answering queries and resolving client issues regarding our products, platforms, and promotion.Address customer feedback as well as complaints professionally.Record and update customer data and other relevant information when necessary.Supporting...

  • Customer Service Representative

    il y a 2 jours

    Casablanca, Casablanca-Settat, Maroc Arrow Electronics Temps plein 20 000  - 40 000  par an

    Position:Customer Service Representative - Italian speakerJob Description:About US:Join our dynamic Customer Service team at Arrow Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for youAs part of our company´s growth, ARROW...

  • BCA Customer Support Field Service Associate

    il y a 1 semaine

    Casablanca, Casablanca-Settat, Maroc Boeing Temps plein 30 000  - 60 000  par an

    BCA Customer Support Field Service AssociateCompany:Boeing International Corporation, MoroccoBoeing is currently looking for a Field Service Associate (FSA) to join their Field Service team in Morocco, Casablanca. The Field Service Associate position is ideally suited to professionals with industry experience looking for career growth, enhancement, and...

  • Service Desk Agent-Italian and French

    il y a 5 jours

    Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein 60 000  - 120 000  par an

    Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Identify issues, investigate root causes, and recommend solutions to reported problems Provide technical guidance in activities associated with identifying, prioritizing, and resolving...

  • Service Desk Agent-Italian and French

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein 60 000  - 120 000  par an

    Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Identify issues, investigate root causes and recommend solutions to reported problems Provide technical guidance in activities associated with identifying, prioritizing and resolving...

  • Service Desk Agent-Italian and English

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein 60 000  - 120 000  par an

    Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Identify issues, investigate root causes, and recommend solutions to reported problems Provide technical guidance in activities associated with identifying, prioritizing, and resolving...

  • BCA Customer Support Field Service Associate

    il y a 1 semaine

    Casablanca, Casablanca-Settat, Maroc Boeing Temps plein 15 000  - 30 000  par an

    At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing is currently looking for a Field Service Associate (FSA) to join their Field Service team in...

  • Service Desk Agent-Italian and English

    il y a 2 semaines

    Casablanca, Casablanca-Settat, Maroc NTT DATA Temps plein 80 000  - 120 000  par an

    Req ID: 340390NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Agent-Italian and English to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco...