SHBM Program Coordinator

Located at the heart of the future Green City of Ben Guerir, Mohammed VI Polytechnic University (UM6P), a higher education institution with international standards, is established to serve Morocco and the African continent. Its vision is honed around research and innovation at the service of education and development. This unique nascent university, with its state-of-the-art campus and infrastructure, has woven a sound academic and research network. Its recruitment process is seeking high quality academics and professionals in order to boost education, in respect of international academic standards, in the metropolitan area of Marrakech.

As part of the expansion of the academic services at Mohammed VI Polytechnic University's SHBM, we are inviting applications for the position of a Program Coordinator. The successful candidate will be tasked with a series of responsibilities distributed under two main areas: "Planning & Admin" and "Student Services."

Key Responsibilities : 

Planning & Admin :

• Facilitating administrative formalities for new and returning students at the beginning of the academic year.

• Maintaining up-to-date and comprehensive databases of students and professors.
• Collaborating in the execution of the academic calendar, including class scheduling and examination planning.
• Managing the planification of all cohorts' class councils
• Overseeing all aspects of exam administration, from planning to result and grades compilation.
• Handling logistics related to training programs, including meeting professors' logistical needs.
• Managing academic platforms such as Canvas, Sonis, ensuring smooth operations and efficiency.

Faculty & quality management : 

• Assisting in the coordination between various faculty members for smooth academic operations.
• Contributing to the development and implementation of academic policies and procedures
• Playing a central role in ensuring the quality of academic processes and courses.
• Assisting in the evaluation and continuous improvement of course content and teaching methodologies.
• Collaborating in the assembly of files for accreditations.

Student Services : 

• Facilitating smooth communication between students and professors, including sending timely updates on schedule changes and exam details.

• Handling student requests & complaints in a timely manner making sure they are addressed swiftly and professionally.
• Being part of the student onboarding weeks whether in the organization and the workshops
• Keeping track of student attendance and generating weekly attendance reports.
• Preparing essential student documents such as enrollment certificates, proof of residence, and scholarship attestations.
• Assisting in the closure of the academic year, including diploma audits and certificate distributions.

Qualifications :

• Detail-oriented with strong organizational skills
• Proficiency in database management
• Excellent written and verbal communication skills
• Capability to work in a dynamic, fast-paced environment
• Familiarity with academic platforms like Canvas and Sonis

Interested candidates are encouraged to submit their application, which should include a detailed resume and a cover letter showcasing relevant experience and skills

SHBM is committed to fostering a diverse and inclusive work environment and encourages individuals from all backgrounds to apply.