Inside Sales Representative
il y a 2 jours
What will you do at Arrow?
- Manage a portfolio of renewal opportunities using the 120-day renewal cadence.
- Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities.
- Deliver a high-quality customer experience through timely, accurate, and professional communication.
- Support partners with quotes, pricing, product information, and renewal documentation.
- Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
- Follow sales processes, renewal guidelines, and partner engagement frameworks.
- Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.
The profile we are looking for:
- Proven experience managing a customer portfolio in a phone-based or inside sales role.
- Fluency in German
- Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT.
- Strong communication skills with the ability to clearly articulate value to end users and partners.
- Comfortable operating in a fast-paced, partner-led sales environment.
- Highly organized, proactive, and able to manage a high-volume renewal pipeline.
- Proficiency with CRM tools (Salesforce or equivalent).
What is in it for you?
- Full Permanent contract,
- Social advantages: CNSS, CIMR, Health insurance,
- Very good working atmosphere in a team of passionate collaborators,
- Work culture where you can make an impact,
- Dynamic environment with a friendly work atmosphere,
- Interesting career development opportunities in a quickly growing environment,
- Working within an international organization, recognized worldwide in its sector.
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