Technical Support Specialist

il y a 2 semaines

Casablanca Metropolitan Area, Maroc Solarity Temps plein 40 000 € - 60 000 € par an

Be part of the solar revolution

We believe the future thrives on solar energy, and together, we can make it a reality. Join us and let's power up for a sustainable future

As a top international distributor and PV (photovoltaic) solution provider, we supply a full range of PV equipment to professionals across Europe, Africa, South America, and the Middle East. By working closely with leading manufacturers worldwide, we bring the latest technologies to the market.

Although we are represented almost worldwide, we still maintain our status as a medium-sized, dynamic company. You will find a friendly, relaxed atmosphere, an international environment, and a place where every colleague is treated individually and has a big impact on the whole company.

Solarity in a nutshell:

  • HQ in Prague, Czech Republic
  • 5 branches
  • 60+ employees
  • 16 nationalities
  • over 50 markets
  • 2.5 GW of PV material sold so far

Join Our Team:

We're growing and constantly looking for new talents who will help us expand further and make solar energy the leading power source globally.

Right now, we're searching for a
Technical Support Specialist
for our team in Morocco.

What You'll Do as a Technical Support Specialist in Solarity:

  • Provide technical documentation (datasheets, installation & operation manuals, warranty conditions, certifications) of our products (PV modules, inverters, ESS and others) for your colleagues and customers.
  • Provide internal and external technical assistance (system design suggestions, clarifications of product features, functionalities).
  • Support customers in configuring their monitoring systems for
    on-grid, hybrid, and pump drive solutions
    .
  • Ensure clear communication and problem resolution in collaboration with our sales teams.
  • Support customers in case of product defects under warranty.
  • Conduct technical training for your colleagues and customers.
  • Visit manufacturers and attend their training, record and document it to improve know-how in the company.
  • Conduct technical research, write blog posts, and create tools according to other departments' ad-hoc requests.

We're seeking a candidate who:

  • Holds an education in electrical engineering with on-site experience (PV experience is an advantage).
  • Excels in time management, works well independently and is proactive in problem-solving.
  • Speaks French and can communicate in English.
  • A driving licence and active driving is an advantage.

Join us and enjoy:

  • An international work environment in an expanding company.
  • An individual budget for training and development.
  • Informal and friendly company culture.
  • Working in an industry that makes sense and has future potential.

If this sounds like you, we'd love to hear from you

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