IRT Support Specialist
il y a 2 jours
The IRT Support Specialist is Provides Tier 2 Help Desk support and guidance for the client's IRT system used in investigational clinical trials, including troubleshooting, incident analysis, post-live medication management, and 24/7 on-call support.
Required skills:
• Minimum of 0–1 year related experience in incident management, IRT system, and/or clinical supplies
• Demonstrate fundamental knowledge of computer systems
• Ability to maintain accurate records and files in accordance with client policy, cGMPs, and SOPs
• Proven computing skills & experience with various software: Excel, Word, PowerPoint, Visio, MS Project
• Incident Management systems, etc..
• Proven ability to work in a matrix team
• Detail-oriented and possess the ability to handle multiple tasks
• Experience in working with customer relations
• Exhibit excellent oral and written communication skills
• Good interpersonal skills
• Good planning and coordination skills
• Problem solving skills
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Technical Support Specialist
il y a 2 semaines
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