Senior Specialist DC Ops

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

DC teams are responsible for monitoring and ensuring Distribution Center (DC) and Outbound (Last Mile) operations performance across all channels.The role will carry out Forecast & Planning, support fulfilment for Last Mile & Returns and measure & analyze DC performances focused on ecom channel. The expectations from the role are implementing and analyzing relevant reports and KPIs, owning the planning and execution of relevant Campaigns, supporting overall ecom operations while resolving customer complaints and issues. The role is tasked with ensuring a smooth, transparent, and robust connection between all relevant stakeholders from inside and outside of the organization.

KEY RESPONSIBILITIES:

Coordinate the operations via management of the existing 3rd Party Logistics Provider (3PL); DC and Outbound ProvidersMonitor the performance of last mile delivery suppliers and overall B2B/B2C performanceMonitor Distribution from DC to adidas stores and Wholesale customersResponsible to align Inbound, Outbound & Return Forecasts with business and stakeholders, translate these into an execution plan, track and monitor accuracy and analyze trends with a focus on ecom operationsIn close cooperation with 3PL, plan and align the warehouse capacity for outbound & returns with a focus on ecom operationsMonitor and report on all inventory areas, measuring accuracies and losses to the agreed contract SLA's and KPIs with a focus on ecom operationsInventory forecasting and reporting: Capacity forecasting and reporting, DC utilization, improve stock accuracy. Monitor cycle counting activities, perform inventory reconciliation between physical quantities, WMS and AFS and ensure stock adjustments timely done with required approvals documented with a focus on ecom operations.Own the planning and monitoring of campaigns and events (especially Cyber Planning & Holiday Readiness)Ensure a meaningful and robust daily monitoring and audit of the order flow. Follow up on fulfilment requests, complains and incidents. Provide feedback to stakeholder and requesters in a detailed and timely manner.Own SLA update and control all appropriate operational and management reports and dashboards for assigned business and operations processes Closely follow up on enhancements and drive SLA Achievements, for DC ops and outbound distribution providers.Contribute to Supply Chain related projectsBe responsible and manage business escalations.

KNOWLEDGE, SKILLS AND ABILITIES

:Expert in Last mile delivery, reverse logistics & ecommerceExpert in Warehousing, DistributionInventory Tracking & ForecastingStrong analytical skills and data driven decision makingAbility to deliver good results under pressure, accepting and meeting critical deadlinesAbility to #CreateTheNew by challenging the status-quoAbility to act as a catalyst in Change Management projects/initiativesMotivated team player and willing to learn,Strong and proven analytical and communication skills with attention to detailsExperienced in logistics and supply chain management as well as project managementCompetence, experienced and high level of IT affinity (MS Office/Teams needed / SAP, WMS knowledge is a plusStrong interpersonal and communication skills including the ability to lead and influence discussions in diverse groups of varying size (internal & external)English speaking and writing

KEY RELATIONSHIPS:

3PL providers (Warehousing, Transport, last mile, Documentation and Clearance)Supply Chain ManagementSales & MarketingECOM/Retail/Wholesale channelCustomer serviceGlobal NTPFinance & Internal Controls - AuditIT & LegalCall Center Services

MINIMUM QUALIFICATIONS:

Degree Level Qualification in Engineering or Supply Chain.Master/Post-degree certifications in Supply Chain Management and/or Project Management and/or Engineering are preferred 3-5 years of experience in Ecommerce, Supply Chain, Logistics, Project management, Retail OperationsProficient user of Microsoft Office applications, ERP/SAP, WMSExcellent skills in communication and negotiation

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:

Senior Specialist DC Ops & Transport

BRAND:

LOCATION:

Casablanca

TEAM:

Supply Chain & Sourcing

STATE:

Casa

COUNTRY/REGION:

MA

CONTRACT TYPE:

Full time

NUMBER:

534798

DATE:

Sep 21, 2025