Commercial(e) Inside Sales B2B
il y a 3 jours
Entreprise spécialisée dans la création et la vente de gobelets personnalisés via des plateformes e-commerce, avec des outils de devis et de calcul en ligne, recherche un(e) Commercial(e) Inside Sales B2B pour développer ses ventes sur le marché international.
Le poste est orienté B2B, principalement sur des commandes à volume moyen liées à l'événementiel et aux professionnels.
Missions principales
Gestion commerciale B2B
- Traitement des demandes de devis B2B
- Gestion des commandes de plus de 500 pièces
- Suivi des clients de la demande initiale jusqu'à la transformation en commande
- Réalisation des relances commerciales
- Transformation des devis en ventes
- Optimisation du taux de conversion
- Émission quotidienne de 40 à 50 appels commerciaux
Développement commercial
- Prospection de nouveaux clients B2B à l'international
- Traitement et qualification des leads entrants et sortants
- Recherche active d'opportunités commerciales
- Développement d'un portefeuille clients professionnels
Relation client
- Accompagnement et conseil client à distance
- Suivi personnalisé des projets
- Fidélisation de la clientèle professionnelle
Autres missions
- Compréhension et création de visuels simples (logos, textes, placements)
- Interface avec les clients pour les ajustements basiques de personnalisation
Typologie de clients
- Associations
- Organisateurs d'événements
- Événements de taille moyenne
Profil recherché
- Expérience en vente B2B (idéalement événementiel, objets personnalisés ou e-commerce)
- Bonne maîtrise du cycle de vente (devis → relance → conversion)
- À l'aise avec les outils digitaux et plateformes e-commerce
- Capacité à gérer plusieurs dossiers simultanément
- Autonomie, organisation et rigueur
- Excellent relationnel et sens commercial
- À l'aise avec la vente par téléphone et les objectifs d'appels quotidiens
Langues
- Français courant obligatoire (oral et écrit)
- Anglais professionnel requis (échanges clients internationaux)
Compétences techniques :
- Compréhension et création de visuels simples (logos, textes, placements)
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