Emplois actuels liés à Customer Support Consultant, E-commerce - Rabat, Rabat-Salé-Kénitra - SupportYourApp
-
customer service representative
il y a 5 jours
Rabat, Rabat-Salé-Kénitra, Maroc E-Call Services CALL BPO WEB Temps pleinE-Call Services is a multilingual call and processing center that places human values at the heart of its mission.To support our growth and develop together, apply nowType of Assignment:Incoming calls, emailing, e-chatMission:Provide daily support to clients via phone, email, or chat by offering clear and precise information to meet their...
-
Consultant(e) Odoo
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc Starphy Temps pleinDans le cadre de notre développement, nous recherchons un(e) Consultant(e) Fonctionnel(le) Odoo spécialisé(e) dans la digitalisation des processus agricoles. Vous jouerez un rôle clé dans l'implémentation et l'optimisation de notre ERP afin d'accompagner la performance et la traçabilité de nos activités.Missions principales :Recueillir et analyser...
-
Dynamics 365 CE Senior Consultant
il y a 5 jours
Rabat, Rabat-Salé-Kénitra, Maroc Black Pen Recruitment Temps pleinOur client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the...
-
responsable marketing
il y a 5 jours
Rabat, Rabat-Salé-Kénitra, Maroc RECRUITMENT CONSULTANT AT IFCAR Temps pleinDATE DE PUBLICATIONRECRUITMENT CONSULTANT AT IFCARAPERÇU FICHE RECRUTEURType de contratCDInombre de poste1localisationKénitrarémunération proposéeA communiquer plus tardMétierIndustrie Alimentaire & AgroalimentairePARTAGER CETTE ANNONCE SURPROFIL DEMANDÉFormation :Bac + 4Expériences :De 5 à 8 ansDESCRIPTION DE L'EMPLOIMission principale :Le/La...
-
Dynamics 365 CE Consultant 1
il y a 5 jours
Rabat, Rabat-Salé-Kénitra, Maroc Black Pen Recruitment Temps pleinOur client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the...
-
Dynamics 365 CE Consultant 2
il y a 5 jours
Rabat, Rabat-Salé-Kénitra, Maroc Black Pen Recruitment Temps pleinOur client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the...
-
DLP Security Consultant
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc exmc Temps pleinEntreprise :Référencée au sein de nombreux grands comptes en tant que fournisseur de prestation IT, Excel Management Conseil est une société de services en informatique existante depuis plus de 10 ans.Riche d'une expérience significative en France et en Europe, notre groupe E.X.M.C se positionne en tant qu'acteur majeur sur le marché des...
-
Consultant Individuel National
il y a 3 jours
Rabat, Rabat-Salé-Kénitra, Maroc UNICEF Temps pleinUNICEF Maroc lance un Appel à consultationConsultant(e) national(e) – Renforcement de l'engagement numérique des jeunes via U-Report Maroc : conception itérative de contenus interactifs, promotion digitale, suivi/analyse des données, et application de RapidPro à des cas d'usage incluant les urgences sanitaires.Contexte et justificatifDéployée dans...
-
Dynamics 365 Functional F&O Lead Consultant
il y a 5 jours
Rabat, Rabat-Salé-Kénitra, Maroc Black Pen Recruitment Temps pleinOur client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement...
-
Technicien support
il y a 4 jours
Rabat, Rabat-Salé-Kénitra, Maroc AYOURIS Temps pleinNous recrutons : Technicien / Agent de support (Helpdesk)Localisation :RabatPermis de conduire exigéVous êtes passionné(e) par le support technique et la relation client ? Rejoignez notre équipe et contribuez à la mise en œuvre de solutions innovantes chez nos clients Vos missions :Installer et configurer nos solutions sur site.Former les utilisateurs...
Customer Support Consultant, E-commerce
il y a 2 semaines
Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let's see what it takes
What you will do:
- Provide exceptional customer support via chats and emails
- Handle all day-to-day customer needs related to Shopping Protection subscriptions
- Respond to subscription-related inquiries (plan questions, changes, cancellations)
- Answer product-related questions and provide order status updates
- Process refunds of our own fees
- Assist with login or account access issues
- Provide clear and accurate information on billing, terms, and subscription conditions
What you need to succeed in this role:
- Excellent English communication skills (at least C1 for both spoken and written)
- Experience in e-commerce customer support is a must
- Customer-oriented and responsible attitude
- Excellent interpersonal skills
- Patience and resilience when handling complex cases or difficult customers
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- Experience working with Shopify and Gorgias is a plus
Benefits and Perks:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills
Visit our website:
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
