customer service representative
il y a 3 jours
E-Call Services is a multilingual call and processing center that places human values at the heart of its mission.
To support our growth and develop together, apply now
Type of Assignment:
- Incoming calls, emailing, e-chat
Mission:
- Provide daily support to clients via phone, email, or chat by offering clear and precise information to meet their needs.
Profile:
- Strong listening skills and empathy
- Sense of initiative and proactivity
- Good general knowledge
- Ability to identify client expectations
- Capacity to converse naturally and spontaneously with clients
- Ease and comfort in using computer tools
- Excellent command of French (speaking, grammar, conjugation)
Type of Employment: Permanent contract (CDI)
Ability to Commute or Relocate:
Rabat: Able to commute without difficulty or planning to relocate before starting work (Optional)
Education:
Two-year post-secondary degree (BTS, DUT) (Optional)
Experience:
Customer Service Representative: 1 year (Required)
Language Skills:
French (Required)
English (Required)
Job Type: Full-time
Language:
- English (Required)
- French (Required)
Job Types: Full-time, Contract
Pay: 23.00DH per hour
Language:
- English (Required)
- French (Required)
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