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Field Service Technician
il y a 2 semaines
Essential Responsibilities:
- Lead and execute complex maintenance, troubleshooting, and major component replacement activities on ECO, GE1.X, GE3.X and Cypress wind turbines, including generators, gearboxes, yaw systems, and pitch systems.
- Provide on-site technical leadership and mentoring to junior technicians and contractors, ensuring correct execution of specialized tasks such as generator bearing exchanges, gearbox up-tower repairs, yaw gearbox replacements, and borescope inspections (Winergy, NGC, ZF).
- Perform advanced fault analysis and root cause investigations using Toolbox ST, SCADA/event logs, CMS data, electrical test results, and borescope findings, and define effective corrective and preventive actions.
- Plan and prepare jobs by developing detailed work scopes and method statements using engineering instructions, drawings, OEM manuals, and process documentation, including identification of parts, tools, and special equipment required.
- Lead and oversee ECO and Cypress units' periodic maintenance, retrofits, and reliability/improvement campaigns, providing feedback to engineering and fleet teams on technical issues and observed trends.
- Execute and supervise electrical and MV work on turbine and balance-of-plant systems in line with switching authorizations, LOTO procedures, and relevant standards, ensuring safe and compliant operations.
- Conduct and interpret yaw teeth and bearing MPI inspections, gearbox borescope inspections, and other specialized NDT/inspection activities, and translate findings into clear recommendations and work scopes.
- Coordinate and control the work of internal teams and external service providers/contractors on site, including lifting operations, complex repairs, and parallel work fronts, to ensure safe, efficient, and high-quality execution.
- Lead or actively participate in risk assessments, JSAs, toolbox talks, and incident investigations, and drive a strong EHS culture in accordance with GE and customer requirements.
- Communicate effectively with customers, site management, engineering support, and planners, providing technical clarification, progress updates, and recommendations on turbine condition and performance.
- Accurately document all activities (callouts, diagnostics, inspections, repairs, retrofits) in service reports, CMMS, logbooks, and checklists, ensuring traceability and high-quality technical records.
- Prepare and deliver professional technical reports, including root cause analyses, inspection reports (borescope/MPI), and follow-up action plans, and present these to internal stakeholders and customers when required.
- Manage materials and logistics for assigned tasks: identify and order spare parts, secure quotations, coordinate tool and equipment needs, and ensure timely availability on site.
- Support continuous improvement by identifying recurring issues, proposing technical or procedural improvements, and sharing best practices across the fleet and service teams.
- Be available to work outside normal working hours, including weekends and on-call rotations, and to travel to multiple sites across Morocco and abroad for technical support, training, and fleet campaigns.
- Complete administrative tasks (job status updates, customer reports, timesheets, expense claims, training records) accurately and on time, in line with company policies and customer requirements.
Required Qualifications:
- Associate degree in Electrical or Mechanical or equivalent substantial industry experience.
- 5–7 years' hands-on experience in wind turbine installation, commissioning, operation, and maintenance, including troubleshooting and major component replacements
- Experience on GE onshore platforms (e.g., ECO, GE1.X, GE3.X, Cypress), including periodic maintenance, retrofits, and reliability improvements
- Strong electrical and controls background: LV/MV systems, inverters/converters, transformers, switchgear, protection relays, and use of Toolbox ST / SCADA for diagnostics and parameter adjustments
- Proven skills in drivetrain and rotating equipment work (gearboxes, generators, main bearing, hub/pitch systems), including inspections.
- Familiarity with condition monitoring and inspections (borescope, vibration/CMS, oil analysis, yaw system inspections) and interpreting results for maintenance decisions
- Strong practical experience with standard electrical test equipment and adherence to formal electrical testing procedures and safety standards
- High EHS and quality focus, with good knowledge of LOTO, permit-to-work, working at heights, and participation in JSA/risk assessment activities
- Physically fit to work at heights and in challenging weather conditions; GWO certificates or willingness to obtain within a defined timeframe
- Good computer skills and ability to produce clear technical reports and documentation
- Excellent English communication skills and ability to work in a team, mentor junior technicians.
Desired Characteristics:
- Experience leading or supervising a field service team.
- Previous experience working on GE wind turbines.
- Strong IT skills, including advanced use of Microsoft Office; experience with tools such as Microsoft Project and Microsoft Access is an advantage.
- Basic Workplace First Aid certification (or willingness to obtain).
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position