Guest Recognition Specialist

il y a 16 heures

Marrakech, Marrakesh-Safi, Maroc Four Seasons Temps plein

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city's ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.

  • Maintain c clear profile for each guest and ensure information on profile are up to date

  • Ensure that all profiles comply with Global Data Entry standards

  • Duplicate profiles are identified in Opera and Golden and flagged with the corporate guest recognition Team for merging

  • Assist with requests to modify information on a guest profile

  • Manage guest's Essentials on their profiles

  • Approve and/or modify and global Essentials being entered on property

  • Ensure that GRS Approval Report is cleared daily

  • Manage guest's subscriptions to promotional communication

  • Revenue Analyst

    il y a 6 jours

    Marrakech, Marrakesh-Safi, Maroc Alfassia Temps plein 25 000  - 35 000  par an

    Al Fassia Hotels & RestaurantsAbout UsAl Fassia is one of Morocco's most iconic hospitality brands a family-run group with boutique hotels and restaurants in Marrakech and Fez. For decades, we have welcomed guests from around the world with an authentic, family-style approach to Moroccan hospitality.We are now strengthening our commercial and revenue...